Oscar Lottihall
Irvington,NJ
Summary
Highly skilled and dedicated professional with extensive experience in security, crisis management, and community support. Demonstrates a proven ability to ensure the safety and well-being of residents and clients across diverse environments. Expert in implementing robust security protocols, conducting comprehensive surveillance, and responding efficiently to emergencies. Strong leadership and training capabilities, complemented by exceptional communication and coordination skills, enabling effective collaboration with program staff, law enforcement, and medical personnel.
Overview
13
13
years of professional experience
Work History
Residential Coordinator
Lantern Community Services
10.2022 - Current
- Partnered with program staff to ensure seamless operations, with a focus on security and safety of 102 resident.
- Applied training and expertise to assist clients in crisis, utilizing motivational interviewing, active listening, and de-escalation techniques.
- Managed security logs and visitor check-ins, ensuring a secure facility.
- Led reception desk security monitors, ensuring compliance with policies and procedures.
- Accurately documented incidents and issues through detailed case notes and reports.
- Collaborated with the Program Director to effectively manage emergency responses.
- Trained 2 Resident Coordinators and 4 security officers in security protocols and procedures.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance professional growth.
Security Specialist
Center for Urban Community Services
05.2019 - 10.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Performed routine patrols of three floors with 65 residents to deter security breaches and maintain a strong visible presence.
- Monitored two 16 panel CCTV systems to swiftly respond to suspicious activities.
- Inspected buildings, equipment, and access points to identify and address security vulnerabilities.
- Utilized metal detection equipment to enforce security protocols.
- Maintained detailed records of observations, incidents, and surveillance activities.
- Recognized for consistently maintaining a safe and secure environment through diligent patrols and proactive measures.
- Developed and implemented an enhanced incident logging system, improving record-keeping and security documentation.
- Trained and managed a team of 6 security personnel, ensuring consistent adherence to company policies and applicable laws while maintaining high morale.
- Led 3 routine monthly fire drills.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Led 3 monthly safety drills, preparing 10 program staff and 6 security officers to respond effectively in emergency situations.
- Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Provided safety reports and data analysis to building managers to inform security processes.
- Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
- Addressed identified vulnerabilities promptly by collaborating with cross-functional teams for prompt resolution of issues.
Security Coordinator (House Manager)
Samaritan Daytop Village
10.2018 - 05.2019
- Ensured continuous comprehensive surveillance of six 5 panel CCTV monitoring system for 75 residents in 6 floor facility.
- Maintained detailed entry and exit logs, and prepared daily shift and fire reports.
- Coordinated efficiently with law enforcement and medical personnel during emergencies.
- Earned commendations for maintaining exceptional security awareness.
- Successfully trained and mentored 5 staff in CCTV monitoring and access control protocols.
- Improved overall site safety by coordinating with maintenance teams to address potential hazards promptly.
- Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.
Resident Assistant
Brookdale Senior Living Alzheimer Dementia
02.2016 - 04.2018
- Documented and reported changes in residents' conditions, ensuring prompt medical attention.
- Promoted residents' independence while maintaining a supportive living environment.
- Responded swiftly and effectively to safety hazards and emergencies.
- Recognized for exceptional crisis management during emergencies.
- Enhanced residents' quality of life through compassionate care and support.
- Assisted 26 residents with daily dental and mouth care, bath functions, and hair care.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Mentored 4 new Resident Assistants, providing guidance on effective strategies for managing various situations.
Direct Service Professional
CHESCO Services, Inc
10.2011 - 02.2016
- Maintained a safe environment for 6-9 individuals with mental challenges, utilizing non-violent physical intervention techniques.
- Observed and documented client behaviors, facilitated community outings, and supported the development of independent living skills.
- Commended for exemplary crisis management abilities.
- Orchestrated successful community outings, significantly enhancing clients' social interactions.
- Provided transportation for 12-16 clients to appointments, recreational activities, and community events, fostering social engagement.
- Documented client progress through detailed case notes, contributing to their ongoing evaluation and treatment plan adjustments.
- Served as a mentor for 3 newly hired staff, sharing knowledge and expertise in the direct service professional field to ensure their success.
- Participated in ongoing training opportunities to stay current on industry best practices and enhance professional growth.
- Managed medication administration for 6-9 clients following strict protocols to ensure proper dosage and adherence.
- Supported crisis intervention efforts during emergencies by remaining calm under pressure, prioritizing safety, and utilizing de-escalation techniques effectively.
Education
English/Philosophy Major, Business Administration Minor - Liberal Arts And General Studies
Long Island University CW Post
Brookville, NY06.2025
Skills
- Resident relations
- Team Management
- Motivational Interviewing
- Active Listening
- Facility Security
- Security Procedures
- Microsoft Office
- Team Supervision
- Policy Enforcement
- Behavior monitoring
- Crisis Management
Skillslicenses
- COVID-19 Contact Tracing Certificate
- NPI Certified
- Georgia POST Certified Jailer
- CPR
- NARCAN
- Motivational Interviewing
- Certified Master Hypnotist
Affiliations
- American Hypnosis Association
Timeline
Residential Coordinator
Lantern Community Services
10.2022 - Current
Security Specialist
Center for Urban Community Services
05.2019 - 10.2021
Security Coordinator (House Manager)
Samaritan Daytop Village
10.2018 - 05.2019
Resident Assistant
Brookdale Senior Living Alzheimer Dementia
02.2016 - 04.2018
Direct Service Professional
CHESCO Services, Inc
10.2011 - 02.2016
English/Philosophy Major, Business Administration Minor - Liberal Arts And General Studies
Long Island University CW Post
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