Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Oscar McDaniel

Carrizo Springs

Summary

Dynamic customer support professional with a goal-oriented mindset, recognized for enhancing customer satisfaction at AT&T by resolving complaints swiftly. Proven ability to cultivate strong customer relations and proficient in data entry, ensuring efficient service delivery. Committed to fostering positive experiences and maintaining high standards in fast-paced environments.

Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.

Qualified Assistant with comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers.

Overview

4
4
years of professional experience

Work History

AT&T Representative

AT&T
05.2023 - Current
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Restaurant Waiter

Rosita's Restaurant
06.2021 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Carrizo Springs
Carrizo Springs, TX
05-2025

Certificate - Medical Assistant

Southwest Texas Junior College
Uvalde, TX
04-2025

Certificate - Phlebotomy Technician

Southwest Texas Junior College
Uvalde, TX
12-2024

Certificate - EKG Technician

Southwest Texas Junior College
Uvalde, TX
10-2024

Certificate - CNA Certification

Southwest Texas Junior College
Uvalde, TX
06-2024

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency

Accomplishments

  • Achieved my certificates by completing NHA with accuracy and efficiency.

Interests

I'm very interested in nursing and helping others, and I feel like this position can help me dip my feet in the water and help me gain medical knowledge for the real world

Timeline

AT&T Representative

AT&T
05.2023 - Current

Restaurant Waiter

Rosita's Restaurant
06.2021 - Current

High School Diploma -

Carrizo Springs

Certificate - Medical Assistant

Southwest Texas Junior College

Certificate - Phlebotomy Technician

Southwest Texas Junior College

Certificate - EKG Technician

Southwest Texas Junior College

Certificate - CNA Certification

Southwest Texas Junior College