Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oscar Molina

Takoma Park,MD

Summary

Proven customer service expert with a track record of excellence at Wingstop, adept in cash handling and fostering customer loyalty. Demonstrates exceptional communication and empathy, ensuring customer satisfaction and operational accuracy. Known for reliability, professionalism, and a strong work ethic, significantly contributing to a positive shopping experience. Reliable at Wingstop offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Cashier areas and flexible with changing business needs.

Overview

2
2
years of professional experience

Work History

Cashier

Wingstop
01.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Montgomery Blair High School
Silver Spring, MD
05.2023

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Cash Handling

Cleaning and sanitizing

Customer service excellence

Reliability and punctuality

Cash handling and management

Written and verbal communication

Order Taking

Professionalism and Courtesy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Wingstop
01.2022 - 11.2023

High School Diploma -

Montgomery Blair High School

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Oscar Molina