Oscar Molina
9216 Deer Trail ,GA
Summary
Dynamic insurance agent with a proven track record at Guardian Insurance Company, excelling in client relations and account management. Skilled in assessing needs and providing tailored coverage solutions, I leverage my professionalism and ethics to enhance customer satisfaction and retention. Proficient in CRM software, I drive sales through effective upselling strategies.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Insurance Agent
Guardian Insurance Company
03.2025 - Current
- Assessed client needs to recommend appropriate insurance products and coverage options.
- Developed and maintained strong relationships with clients to ensure long-term satisfaction and retention.
- Conducted policy reviews to identify gaps in coverage and opportunities for improvement.
- Processed new applications, renewals, and claims efficiently while ensuring compliance with company policies.
Billing Coordinator
Roswell Complete Dentistry
Roswell, GA
03.2024 - 03.2025
- Processed patient billing statements accurately and efficiently.
- Managed insurance claims submissions and follow-ups with payers.
- Collaborated with clinical staff to resolve billing discrepancies.
- Maintained organized records of invoices and payments for audits.
Roofing Salesperson
Fraser Roofing
Lilburn, GA
04.2021 - 04.2024
- Developed and maintained relationships with clients to drive roofing sales.
- Collaborated with installation teams to ensure timely project completion and high-quality workmanship.
- Implemented strategies to enhance customer satisfaction, leading to improved referral rates.
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
- Negotiated prices, terms of sales and service agreements.
Server
Suite 200 Sports Bar
Milton, GA
2019 - 2021
- Provided exceptional customer service in fast-paced environment.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accurate food preparation.
- Maintained cleanliness and organization of dining area and service stations.
Sales Coordinator
Honda
Alpharetta, GA
08.2019 - 09.2020
- Coordinated sales activities to streamline order processing and improve customer satisfaction.
- Assisted in preparing sales reports using CRM software to track performance metrics.
- Collaborated with marketing team to support promotional campaigns and increase product visibility.
- Managed inventory levels, ensuring optimal stock availability for sales teams.
Sales Associate
T-Mobile
Atlanta, GA
01.2019 - 08.2019
- Assisted customers with product selection and account management
- Provided technical support for devices and services
- Processed customer transactions efficiently at point of sale
- Maintained knowledge of promotions and new products for informed sales
- Educated customers on device features and service plans
Education
HVAC
Gwinnett Technical College
Lawrenceville, GASkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Account management
- Upselling
- CRM software
Certification
Property and Casualty License
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Guardian Insurance Company
03.2025 - Current
Billing Coordinator
Roswell Complete Dentistry
03.2024 - 03.2025
Roofing Salesperson
Fraser Roofing
04.2021 - 04.2024
Sales Coordinator
Honda
08.2019 - 09.2020
Sales Associate
T-Mobile
01.2019 - 08.2019
Server
Suite 200 Sports Bar
2019 - 2021
HVAC
Gwinnett Technical College