Oscar Moore
Stockbridge,GA
Summary
I am passionate about learning, transparency, and collaboration. After starting my career in IT and Banking. I discovered I love programming because it perfectly blends my problem-solving skills, creative strengths, and leadership abilities.
Overview
10
10
years of professional experience
Work History
Teller
First National Bank
01.2023 - Current
- Managed daily bank operations by processing customer transactions and providing exceptional customer service
- Mentored and trained new tellers on bank procedures and customer service standards
- Approve transactions that are an exception to the bank policy or transactions that require a supervisor override
IT Technical Support
United Bank
01.2019 - 01.2022
- Monitored systems in operation and quickly troubleshoot errors
- Assisted with updating technical support best practices for use by team
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Install new hardware, software and maintaining components
Head Teller
Citizens Trust Bank/Suntrust Bank
01.2015 - 01.2020
- Managed daily bank operations by processing customer transactions and providing exceptional customer service
- Mentored and trained new tellers on bank procedures and customer service standards
- Approve transactions that are an exception to the bank policy or transactions that require a supervisor override
Education
Coding Dojo - full stack web development skills
Coding Dojo
01.2022
Bottega Tech DevBootcamp - full stack web development skills
Bottega Tech
01.2020
Associate Degree -
Columbus State University
01.2016
Skills
- Cash Handling
- Application support
- Application installations
- Technical issue analysis
- System design and deployment
- Technical reporting
- IT risk management
- Business Intelligence
- Mobile Application Development
- Drawer balancing
- Software Development
- Web development
- IT diagnostics
- IT service management
Timeline
Teller
First National Bank
01.2023 - Current
IT Technical Support
United Bank
01.2019 - 01.2022
Head Teller
Citizens Trust Bank/Suntrust Bank
01.2015 - 01.2020
Coding Dojo - full stack web development skills
Coding Dojo
Bottega Tech DevBootcamp - full stack web development skills
Bottega Tech
Associate Degree -
Columbus State University
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