Oscar Munoz
Houston,TX
Summary
Upbeat Premises Technician with experience maintaining facilities. Skilled at diagnosing problems, replacing damaged parts and performing preventive maintenance. Flexible and accurate when working long hours in inclement weather.
Overview
12
12
years of professional experience
Work History
Premises Technician
AT&T
12.2013 - Current
- Installed and repaired fiber and copper equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Safely operated various hand tools such as power tools and fiber optic and copper meaters.
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Commercial Manager
AutoZone
01.2013 - 12.2013
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
Store Manager
AutoZone
02.2012 - 02.2013
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
Northbrook High School
Houston, TX05.2009
Skills
- Safety Awareness
- Quality Improvement
- Diagnosing Issues
- Installing and Repairing Equipment
Accomplishments
Eagle scout 2008
Senior patrol leader troop 251 (2007-2008) led the Troop in all community volunteer efforts and troop activities. Started in the Boy Scouts when i was in first grade (1995) and managed to stay active for all my school years. Teaching me all kinds of skills from outdoor living to prodrome solving.
Timeline
Premises Technician
AT&T
12.2013 - Current
Commercial Manager
AutoZone
01.2013 - 12.2013
Store Manager
AutoZone
02.2012 - 02.2013
High School Diploma -
Northbrook High School
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