Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Oscar Perdomo

Murfreesboro,TN

Summary

Accomplished Retail Manager with strong relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure. Determined retail management professional offers strong sales and merchandising skills. Adaptable and familiar with changing customer needs, retail trends and new technologies. Excellent communication and excitement to create enjoyable shopping experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mobile Expert - Part-time

T-Mobile
09.2024 - Current
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Performed in-store product demonstrations at assigned events.
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Key Holder

Retail Store Manager

T-Mobile
03.2023 - 09.2024
  • Exhibited excellent people skills during interaction with employees and customers.
  • Trained and developed new employees for ease of transition into team.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Mobile Expert

T-Mobile
03.2019 - 03.2023
  • Upsold customers by recommending accessories and promotions to increase revenue.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Performed in-store product demonstrations at assigned events.
  • Monitored wireless sales space to establish familiarity with various carriers.
  • Key Holder

Security Forces Member

United States Air Force
03.2016 - 01.2019
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Maintained confidentiality of special reports and collected data.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.

Education

Heating, Air Conditioning & Refrigeration

Tennessee College of Applied Technology
Murfreesboro
12-2025

High School Diploma -

Blackman High School
Murfreesboro, TN
05.2015

Skills

  • Exceeding Customer Expectations
  • Locating Merchandise
  • Excellent Written and Verbal Communication
  • Adaptable and Flexible
  • Retail Metrics and Goals
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Brand Representation
  • Business Development
  • Promotional Planning
  • Merchandise display
  • Performance monitoring

Languages

Spanish
Native or Bilingual

Certification

OSHA 10 Certification

Brazing Certification

EPA 608 Universal


Timeline

Mobile Expert - Part-time

T-Mobile
09.2024 - Current

Retail Store Manager

T-Mobile
03.2023 - 09.2024

Mobile Expert

T-Mobile
03.2019 - 03.2023

Security Forces Member

United States Air Force
03.2016 - 01.2019

Heating, Air Conditioning & Refrigeration

Tennessee College of Applied Technology

High School Diploma -

Blackman High School

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