Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Oscar Ramirez

Summary

Driven and results-oriented professional with a track record of enhancing customer engagement and sales at Foreverfly Skate through effective visual merchandising and strong loss-prevention strategies. Excelled in customer relations and support, demonstrating excellent communication skills. Collaborated effectively with teams to surpass sales goals, showcasing both leadership and customer service expertise.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Customer Service Associate

Foreverfly Skate
04.2022 - 11.2024
  • Implemented visual merchandising strategies to improve product visibility and boost sales potential.
  • Contributed to loss prevention efforts by monitoring suspicious activities and reporting incidents as needed.
  • Assisted in setting up promotional displays to attract customer attention towards specific products or brands.
  • Collaborated with team members to achieve monthly sales goals and drive overall store performance.

Education

High School Diploma -

Cabrillo College
Aptos, CA
06-2026

Skills

  • Excellent written and oral communication
  • Good communication skills
  • Customer support
  • Customer relations

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].

Certification

non

Languages

English
Native or Bilingual

Timeline

Retail Customer Service Associate

Foreverfly Skate
04.2022 - 11.2024

High School Diploma -

Cabrillo College
Oscar Ramirez