Oscar Smith
Yucca Valley,CA
Summary
Proven Sales Consultant with a track record of enhancing customer satisfaction and boosting sales, notably at Yucca Valley Ram Jeep Chrysler, Blue Star RV, Bob Baker VW Subaru and Lexus Carlsbad. Specializes in CRM proficiency and persuasive communication, adept at transforming prospects into loyal customers through effective objection handling and referral generation. Recognized for outstanding time management and achieving multiple CSI awards, demonstrating a commitment to excellence and results.
Overview
18
18
years of professional experience
Work History
Sales Consultant
Blue Star RV
2021.01 - 2023.01
- Advised clients on appropriate product selections for all types of RV travel vehicles. based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Consultant
Yucca Valley Ram Jeep Chrysler
2017.01 - 2018.01
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Sales Consultant
Bob Baker Volkswagen Subaru
2011.01 - 2016.01
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Sales Consultant
Lexus Carlsbad
2008.01 - 2011.01
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales and Finance Manager
Frontier Infiniti
2005.01 - 2008.01
- Reviewed documentation and identified best placement to financial institutions where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Achieved multiple CSI awards for customer satisfaction.
- Hired, trained, motivated and developed schedules for sales consultants and finance managers.
- Managed the sales desk in all operations associated with new and pre owned car transactions including trade appraisals.
Education
High School Diploma -
Troy High
Fullerton, CASkills
Time Management
Customer Relationship Management
CRM proficiency
Product and service knowledge
Objection handling
Persuasive Communication
Prospecting skills
Closing Techniques
Community Networking
Referral Generation
Cold-calling
Leads Prospecting
Timeline
Sales Consultant
Blue Star RV
2021.01 - 2023.01
Sales Consultant
Yucca Valley Ram Jeep Chrysler
2017.01 - 2018.01
Sales Consultant
Bob Baker Volkswagen Subaru
2011.01 - 2016.01
Sales Consultant
Lexus Carlsbad
2008.01 - 2011.01
Sales and Finance Manager
Frontier Infiniti
2005.01 - 2008.01
High School Diploma -
Troy High
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