Oscar Tafoya
Fort Worth,TX
Summary
Friendly and engaging professional with a history of delivering excellent customer service in busy retail settings. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
Overview
3
3
years of professional experience
Work History
Cashier
Chick-fil-A
Fort Worth, TX
09.2024 - 06.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
Customer Service Cashier
Taqueria Los Texanos
Fort Worth, TX
01.2022 - 09.2024
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
Education
High School Diploma -
North Side High School
Fort Worth, TX06-2025
Skills
- Customer service
- Time management
- Inventory restocking
- Customer service excellence
- Empathy and patience
- Phone reception
- Supply restocking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Cashier
Chick-fil-A
09.2024 - 06.2025
Customer Service Cashier
Taqueria Los Texanos
01.2022 - 09.2024
High School Diploma -
North Side High School
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