Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
Walgreens
11.2022 - Current
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Floor Installer
Real Floors
05.2017 - Current
Operated sit-down forklift to unload and load carpet rolls and flooring skids into work vans.
Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings 80%.
Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
Spread adhesive cement over floor to prevent board joint wearing.
Removed existing flooring to prepare cement and primer floor surfaces for new flooring.
Measured, cut, and installed tack-free strips along baseboards or walls.
Coordinated with subcontractors to facilitate on-time delivery of supplies and flooring materials.
Professionally sanded and sealed floors to complete installation process.
Installed floor coverings and edgings, using thresholds and carpet bindings to complete finish work.
Utilized saws, nail guns and routers to safely complete flooring installation projects.
Applied adhesive substances to properly secure flooring and support longevity.
Installed hardwood, laminate and vinyl flooring for multiple residential and commercial clients.
Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
Supplied accurate measurements and estimates for projects.
Readied surfaces to accept coverings by sweeping away materials, correcting flows and applying special treatments.
Barista
Starbucks
02.2017 - 11.2019
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Completed successful daily cash audits to correctly balance drawers at end of shifts.
Recommended products based on solid understanding of individual customer needs and preferences.
Sandwich Artist
SUBWAY®Restaurants
04.2016 - 09.2018
Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Shared information with customers about menu items, preparation methods, and ingredients.
Executed sandwich artistry duties with very low occurrence of errors.
Greeted guests, promoted specials, and took orders.
Operated manual and electric appliances to peel, slice, and trim food.
Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Restocked and rotated stock in display case to mitigate stock loss.
Kept workplace clean and organized in line with restaurant policies.
Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
Sales Associate
Aeropostale
06.2017 - 11.2017
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
Touch Therapy - Touch Therapy
Inspirit School of Massage
Orlando, FL
05.2024
Associate of Arts - Biomedical Sciences
Valencia College
Orlando, FL
05.2022
High School Diploma -
Oak Ridge High School
Orlando, FL
05.2017
Skills
Customer Needs Assessment
Client Account Management
Inventory Control
Upselling
Contract Preparation
Business Development
Payment Processing
Promotional Support
Sales Development
Store Opening and Closing
Money Handling
Retail Store Operations
Flexible Schedule
Cash Handling Accuracy
Verbal/Written Communication
Teamwork and Collaboration
Cash Register Operation
Fitting Room Maintenance
Outgoing Personality
Billingual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Walgreens
11.2022 - Current
Sales Associate
Aeropostale
06.2017 - 11.2017
Floor Installer
Real Floors
05.2017 - Current
Barista
Starbucks
02.2017 - 11.2019
Sandwich Artist
SUBWAY®Restaurants
04.2016 - 09.2018
Touch Therapy - Touch Therapy
Inspirit School of Massage
Associate of Arts - Biomedical Sciences
Valencia College
High School Diploma -
Oak Ridge High School
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