Osdeleidys Delgado
West Palm Beach,FL
Summary
Versatile and empathetic professional with a strong background in customer service and healthcare, demonstrated through roles at President Supermarket and MINSAP. Excelled in patient care, achieving increased satisfaction, and mastered cash handling with exceptional accuracy. Skilled in team collaboration and customer assistance, committed to enhancing service delivery and patient wellness.
Overview
9
9
years of professional experience
Work History
Cashier
President Supermarket
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Medical Assistant
Florida
08.2023 - 09.2023
Doctor
MINSAP
07.2015 - 04.2023
- Diagnosed and treated patients suffering from chronic conditions.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
- Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
- Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.
- Collaborated with public health agencies on community outreach programs promoting wellness initiatives targeting specific population needs.
Education
Bachelor -
IPVCE Maximo Gomez
Camagüey 07.2008
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
President Supermarket
11.2023 - Current
Medical Assistant
Florida
08.2023 - 09.2023
Doctor
MINSAP
07.2015 - 04.2023
Bachelor -
IPVCE Maximo Gomez
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