Ossiel De Leon
Houston
Summary
Energetic and reliable with strong organizational skills and positive attitude. Knowledgeable about maintaining inventory accuracy and ensuring shelves are well-stocked, contributing to seamless shopping experience. Committed to creating well-organized and customer-friendly environment.
Overview
2
2
years of professional experience
Work History
Cashier
Pyburns
7125 Scott St, Houston, Tx 77021
05.2023 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked in different department, stocker over summer of 2023. Meat department whenever short staff
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
Heights High School
413 East 13th St. Houston, TX 7700806-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Willing to learn
- Positive attitude
- Safety awareness
- Problem-solving
- Restocking skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Pyburns
05.2023 - 03.2025
High School Diploma -
Heights High School