Summary
Work History
Education
Skills
Timeline
Generic

Osvaldo Rodriguez

Elgin,IL

Summary

Knowledgeable technician in the pest control industry promoting customer-centered, service skills. Well-versed in all safety measures and the latest trends in controlling infestations. Current Pest Control Technician at a company looking for more growth within the company.

Work History

Pest Control Technician

Rose Pest Solutions
05.2023 - Current
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.

Sales Associate

Chicago Marketing Agency Llc
10.2022 - 04.2023
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Personal Shopper

Sams club
02.2022 - 10.2022
  • While working for Sam’s I have learned a lot about customer service and being customer friendly
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Personal Shopper

Amazon UIL 2
12.2020 - 02.2022
  • While working for Amazon I was able to complete tasks on time, as well as making sure that the task was completed accurately
  • I learned how to delegate to a team, as well as work one on one with individuals who needed support in their day-to-day activities.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

CASHIER

Elgin Fresh Market
10.2019 - 11.2020
  • My responsibilities while working at Elgin Fresh Market ranged from customer service, refunds and handling cash and card transactions
  • A big part of this job for me was maintaining that professional level of communication with customers and building a short bond with them to make sure that their shopping needs were met adequately.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

High School Diploma -

Elgin High School
Elgin, IL
05.2021

Skills

  • Bilingual (Fluent Spanish)
  • Ability to learn quickly
  • Microsoft Based Knowledge (Excel, Word, Power Point)
  • Google Tools Based Knowledge (Google sheets, Slides, Docs)
  • Active listener
  • Interpersonal Skills
  • Customer Service Skills
  • Leadership Skills
  • Communication Skills
  • Team Oriented
  • Excellent Problem Solver
  • Time Management Skills
  • Adaptable

Timeline

Pest Control Technician

Rose Pest Solutions
05.2023 - Current

Sales Associate

Chicago Marketing Agency Llc
10.2022 - 04.2023

Personal Shopper

Sams club
02.2022 - 10.2022

Personal Shopper

Amazon UIL 2
12.2020 - 02.2022

CASHIER

Elgin Fresh Market
10.2019 - 11.2020

High School Diploma -

Elgin High School

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Osvaldo Rodriguez