Osvaldo Saldana
Bakersfield,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Language
19
19
years of professional experience
Work History
Supervisor
Foodmaxx
Bakersfield, California
10.2024 - Current
- Supervised daily operations of the store, ensuring compliance with company policies.
- Trained team members on customer service best practices and store procedures.
- Managed inventory levels and coordinated restocking efforts with supply chain team to maintain optimal stock availability.
- Monitored employee productivity and provided constructive feedback to foster development and improve team effectiveness.
- Assisted in scheduling shifts, optimizing staff coverage for peak hours.
- Resolved customer complaints promptly to maintain high satisfaction standards.
- Conducted regular inspections of store displays and merchandise organization.
- Collaborated with management on promotional strategies, contributing to increased sales performance.
- Implemented safety protocols to ensure a secure environment for staff and customers.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
Overnight Stocker
Home Depot
Bakersfield, California
09.2023 - 10.2024
- Assisted with unloading shipments and verified accuracy of incoming products.
- Organized inventory in the stockroom for efficient retrieval and restocking.
- Stocked shelves with merchandise to ensure product availability for customers.
- Restocked shelves according to planograms set up by management team.
- Unboxed merchandise and arranged items on shelves according to layout guidelines.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Collaborated with team members to optimize workflow during overnight shifts.
- Maintained cleanliness and safety standards in stock areas and aisles.
- Unboxed merchandise and arranged items on shelves according to layout guidelines. from boxes and placed on shelves according to merchandising guidelines.
- Inspected shelves for product availability and organization.
- Inspected shelves for product availability and organization. in department to determine replenishment needs.
- Communicated product information effectively to support customer inquiries during shifts.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Followed instructions to properly arrange merchandise items.
- Assessed floor displays to restock merchandise.
- Received and stocked merchandise in a timely manner.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Merchandise Service Team
Lowes Home Improvment
Bakersfield, California
07.2022 - 08.2023
- Developed innovative ideas and solutions that improved team performance and outcomes.
- Engaged customers in conversation, fostering relationships through effective interpersonal skills.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Streamlined processes and optimized performance using various software and tools.
- Performed routine maintenance on equipment to ensure optimal functioning.
Quality Assurance Analyst
Gills Onions
Oxnard, California
03.2017 - 06.2022
- Developed and maintained quality assurance documentation and procedures.
- Conducted thorough inspections of product quality and safety standards.
- Implemented testing protocols for incoming raw materials and finished products.
- Collaborated with production teams to resolve quality issues promptly.
- Analyzed data to identify trends and potential areas for improvement.
- Trained staff on quality assurance processes and best practices.
- Participated in audits to ensure compliance with industry regulations.
- Utilized quality management software to track inspection results effectively.
- Worked with team members to create efficient workflows, resulting in high productivity.
Shipping and Receiving Clerk
Costco
Oxnard, California
07.2007 - 02.2017
- Processed incoming shipments for accurate inventory management.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Processed outbound shipments, including packing and labeling products for delivery.
- Inspected goods for quality and compliance with company standards.
- Maintained organized stock areas for efficient retrieval and storage.
- Conducted regular inventory counts to ensure stock accuracy.
- Utilized warehouse management systems to track shipments and inventory levels.
- Collaborated with team members to streamline shipping operations.
Education
High School Diploma -
Pacifica High School
Oxnard, CA06-2007
Skills
- Staff training
- Staff development
- Team leadership
- Shift scheduling
- Process improvement
- Quality control
- Stock control
- Client relations
- Team collaboration
Languages
Spanish
Professional
Timeline
Supervisor
Foodmaxx
10.2024 - Current
Overnight Stocker
Home Depot
09.2023 - 10.2024
Merchandise Service Team
Lowes Home Improvment
07.2022 - 08.2023
Quality Assurance Analyst
Gills Onions
03.2017 - 06.2022
Shipping and Receiving Clerk
Costco
07.2007 - 02.2017
High School Diploma -
Pacifica High School