Oswaldo Arellano
Glendale,AZ
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative, and team needs with an organized approach and good prioritization skills. Keeps team members on track with close monitoring and motivational strategies. Handles patients' needs with a friendly, knowledgeable approach while effectively meeting the demands of busy offices and maintaining compliance with important standards.
Overview
6
6
years of professional experience
Work History
Lead Medical Assistant
NextCare Urgent Care
09.2018 - Current
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Documented vital signs and health history of patients in the clinic.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Assisted physicians and nurse practitioners with clinical procedures following safe practices.
Medical Records Specialist
AZ Integrated Neuro Spine And Pain
06.2018 - 07.2018
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Contributed to strategic planning efforts within the organization, offering insight into best practices for the management of health information systems.
Education
Bachelor of Science - Medical Studies
Arizona State University
Tempe, AZ12.2023
High School Diploma -
Apollo High School
Glendale, AZ05.2018
Skills
- Clinical Leadership
- Staff Oversight
- Critical thinking abilities
- Professionalism and Ethics
Languages
Spanish
Native or Bilingual
Volunteer History
- St Mary's Food Bank
- Feed My Starving Children
- Participated in Free Sports physical Event at Shadow Ridge High School
Timeline
Lead Medical Assistant
NextCare Urgent Care
09.2018 - Current
Medical Records Specialist
AZ Integrated Neuro Spine And Pain
06.2018 - 07.2018
Bachelor of Science - Medical Studies
Arizona State University
High School Diploma -
Apollo High School
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