Otoota Castaneda
Las Vegas
Summary
Dynamic and detail-oriented professional with extensive experience as a Cage Cashier at Fontainebleau, excelling in cash handling and customer verification. Proven ability to enhance customer service and promote gaming options while maintaining accurate records.Empathetic caregiver proficient in delivering emotional support and personal hygiene assistance, prioritizing client well-being and safety.
Overview
5
5
years of professional experience
Work History
Cage Cashier
Fontainebleau
Las Vegas
10.2023 - Current
- Processed cash transactions for customers at gaming facility, ensuring accuracy and efficiency.
- Verified customer identification to comply with age restrictions.
- Maintained organized cash drawers and balanced funds after each shift.
- Assisted customers with inquiries about gaming options and promotions.
- Monitored gaming floor for potential issues, reporting concerns to management.
- Collaborated with team members to enhance cash handling processes during peak periods.
- Followed company policies for cash handling and security protocols without exception.
- Performed daily balancing activities including count-downs, verifications, and reconciliations.
Cage Cashier
Jerrys Nugget
North Las Vegas
05.2022 - 10.2023
- Processed cash transactions accurately for customers at gaming facility.
- Verified customer identification to comply with age restrictions.
- Assisted customers with inquiries about gaming options and promotions.
- Collaborated with team members to enhance cash handling processes during peak periods.
- Followed company policies for cash handling and security protocols diligently.
- Performed daily balancing activities, including count-downs, verifications, and reconciliations.
- Maintained accurate records of cage transactions and balances throughout shifts.
Private Elderly Caregiver
Robert Tavarez
San Jose
05.2020 - 08.2022
- Assisted elderly clients with daily living activities, including bathing, grooming, and mobility support.
- Provided companionship and emotional support to enhance overall client well-being.
- Maintained clean and safe living environments for clients at all times.
- Prepared nutritious meals tailored to dietary restrictions and preferences of clients.
- Documented client progress and care activities accurately in daily logs.
- Collaborated with family members to discuss care plans and updates on client status.
- Monitored vital signs such as temperature and pulse rate, reporting changes to supervisors.
- Implemented infection control protocols while performing personal hygiene care services.
Education
High School Diploma -
Buena Vista High School
Sacramento, CASome College (No Degree) -
De Anza College
Cupertino, CASkills
- Cash handling and transaction processing
- Customer verification and reconciliation
- Promotional support and service
- Patient care and emotional support
- Meal preparation and nutrition
- Documentation and attention to detail
- Flexible scheduling
- Compassionate relationship building
- Personal hygiene assistance and housekeeping
Languages
English
Native/ Bilingual
Tonga
Full Professional
Affiliations
- Reading
- Writing
- Problem Solving
- Detail Oriented
- Work well with others
- Punctual
- Self Challenging
Timeline
Cage Cashier
Fontainebleau
10.2023 - Current
Cage Cashier
Jerrys Nugget
05.2022 - 10.2023
Private Elderly Caregiver
Robert Tavarez
05.2020 - 08.2022
High School Diploma -
Buena Vista High School
Some College (No Degree) -
De Anza College