An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Server
Family Fare Restaurant
Peabody, MA
2021.03 - Current
Provided excellent customer service to ensure satisfaction.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated daily specials to customers.
Organized take-out orders efficiently according to customer requests.
Assisted other wait staff members in times of heavy customer traffic.
Processed payments accurately using cash registers or POS systems.
Maintained a clean workstation by restocking supplies, wiping down counters.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Assisted customers over the phone regarding store operations, product information and order placement.
Issued receipts, refunds, credits or change due to customers.
Server
Maria's Place
Salem, MA
2024.06 - Current
Greeted guests and provided menus.
Monitored dining room for cleanliness and proper set-up at all times.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Upheld high standards of sanitation in accordance with health department regulations.
Delivered food orders promptly and courteously.
Accurately recorded orders on cash register and point-of-sale system.
Handled money transactions accurately while following company procedures for handling cash payments.
Ensured that each guest was served courteously, quickly, and efficiently.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Arts - Psychology
North Shore Community College
Danvers, MA
2023-05
Bachelor of Arts - Psychology
Salem State University
Salem, MA
Skills
Relationship Management
Customer Service
POS Systems
Payment Collection
Cash Handling
Order Taking
Order Packaging
Time management skills
Strong Work Ethic
Languages
English
Full Professional
Greek
Native/ Bilingual
Italian
Elementary
Albanian
Elementary
Timeline
Server
Maria's Place
2024.06 - Current
Server
Family Fare Restaurant
2021.03 - Current
Associate of Arts - Psychology
North Shore Community College
Bachelor of Arts - Psychology
Salem State University
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