Ourong Wang
Warner Robins,GA
Summary
Detail-oriented professional with experience in fast-paced dining environments. Skilled in customer service, food safety, and restaurant software, driving team collaboration for seamless operations. Prepared to enhance guest satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Server
Panda Express
Warner Robins, Georgia
08.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and efficiently using restaurant software.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with team members to ensure smooth service operations.
- Followed food safety guidelines to ensure a safe dining experience.
- Provided excellent customer service to ensure satisfaction.
Salesperson
EZ Mart Stores
Warner Robins, Georgia
03.2022 - 03.2025
- Supported inventory management by restocking shelves and organizing products.
- Assisted customers in selecting appropriate products or services for their needs.
- Operated register, handled cash and processed credit card transactions.
Salesperson
Guangda Group Inc
Washington, District of Columbia
08.2017 - 07.2021
- Supported inventory management by restocking shelves and organizing products.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
Education
Bachelor of Science - Logistics Management
Sichuan Industrial Institute
Sichuan Province , China06-1997
Skills
- Customer service
- Food safety
- Restaurant software
- Order accuracy
- Cleaning procedures
- Inventory management
Timeline
Server
Panda Express
08.2025 - Current
Salesperson
EZ Mart Stores
03.2022 - 03.2025
Salesperson
Guangda Group Inc
08.2017 - 07.2021
Bachelor of Science - Logistics Management
Sichuan Industrial Institute
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