Ousman Jabang
Health Aide
Summary
Passionate and responsible Resident Assistant with proficiency in empowering individual self-sufficiency. Attentive care professional focusing on individuals' unique needs and comforts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. the past 3 years i have being in the health care profession have taught me compassion team work and other skills i tend to ponder and solidify to ensure my quality of care and work ethics are effective.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Shift Leader
Pizza Hut
07.2015 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
Care Advisor
Always Best Care
03.2024 - Current
- Evaluated the effectiveness of care plans, making necessary adjustments to optimize patient outcomes.
- Assisted residents with daily activities and basic needs such as turning and positioning, toileting, bathing and grooming, feeding and mobility.
- Monitored trends within the industry to stay apprised of best practices in care advising techniques that could be implemented into practice.
- Improved patient well-being with compassionate communication and empathetic listening skills.
- Enhanced patient satisfaction by providing personalized care and attentive support.
Machine Operator
Amcor Flexible
05.2023 - 09.2023
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Maintained equipment performance by lubricating and cleaning components.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Resident Assistant
Oakwood Luthern Senior Ministries
12.2021 - 12.2022
- While i was working my daily schedule was one that i made with my coworkers in the sense of how we go over our task and keeping the residents safety in the back of our head
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Through communicating with residents and my coworkers i was able to work at a optimal level and was able to be thanked by my residents and their family for my work.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Responded to room transfers, incident reports, and maintenance requests.
Caregiver
Total Care Services, Inc
08.2021 - 11.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Assembly Worker
Dane manufacturing
04.2021 - 10.2021
- Assembled components with minimal supervision, exceeding expected project milestones.
- Applied blank labels to devices, packaged and sealed items before sending for quality review.
- Maximized equipment lifespan with regular preventive maintenance checks, keeping machinery in optimal working condition throughout its life cycle.
- Demonstrated adaptability by quickly learning new procedures as systems evolved or updated equipment was introduced.
Front of House Team Leader
Culvers
10.2019 - 06.2020
- Monitored inventory levels, ordering supplies as needed to avoid shortages or waste.
- Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.
- Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly.
- Mentored new employees, fostering a positive work environment and supporting professional growth.
- Implemented new processes to reduce wait times and improve overall guest satisfaction.
- Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
Education
No Degree - Electrical Engineering
Madison Area Technical College
Madison, WI 05.2019 - Current
High School Diploma -
Madison East High School
Madison, WI 05.2015 - 05.2019
Skills
Data entry proficiency
Care Coordination
Customer Service
Multitasking ability
Attention to Detail
Relationship Building
Inventory Management
Critical Thinking Skills
Creative Problem-Solving
Certification
Lifeguarding/First Aid/CPR/AED
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Advisor
Always Best Care
03.2024 - Current
Machine Operator
Amcor Flexible
05.2023 - 09.2023
Resident Assistant
Oakwood Luthern Senior Ministries
12.2021 - 12.2022
Caregiver
Total Care Services, Inc
08.2021 - 11.2022
Assembly Worker
Dane manufacturing
04.2021 - 10.2021
Front of House Team Leader
Culvers
10.2019 - 06.2020
No Degree - Electrical Engineering
Madison Area Technical College
05.2019 - Current
Shift Leader
Pizza Hut
07.2015 - Current
High School Diploma -
Madison East High School
05.2015 - 05.2019