Owen Allen
Huntington Beach,CA
Overview
3
3
years of professional experience
Work History
Benefits Specialist
ACME Billing
Irvine, California
04.2025 - Current
- Provide clear, professional correspondence with insurance carriers concerning patient benefit inquiries.
- Obtain patient benefit details from insurance carriers, and ensure providers receive accurate benefit quotes.
- Address email inquiries from provider offices in a timely and professional manner.
Store Associate
CVS Pharmacy
Huntington Beach, California
07.2024 - 04.2025
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options or alternatives.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Account Manager
MySupernova
Irvine, California
10.2023 - 02.2024
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Successfully resolve escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintain high client retention rate by providing exceptional customer service and anticipating client needs.
- Increase client satisfaction by building strong relationships and addressing their needs promptly.
- Strategize, implement, and enhance operations across the entire Google Suite, emphasizing paid search, shopping, and performance max campaigns.
Opus Health
Support Staff
Costa Mesa, California
10.2022 - 01.2023
- Assured program policies and rules were followed and reported concerns to Program Manager or Clinical Executive.
- Completed daily shift notes with client interactions.
- Clinical Documentation within the facility's KIPU interface.
- Communicated openly regarding clients with other staff members at shift changes and attended regularly scheduled staff meetings.
- Administered daily medications to clients, recording dosages and times taken.
- Maintained professional, ethical relationships with other program staff, clients, and the general public.
Environmental Health and Safety Coordinator
Opus Health
Costa Mesa, California
08.2022 - 10.2022
- Maintained accurate records of safety-related incidents, allowing for efficient data analysis and trend identification.
- Responsible for documentation and maintaining a record of all workplace incidents, which include accidents, injuries, and safety violations.
- Managed and coordinated the environmental health and safety policies within the organization, ensuring compliance with relevant regulations and best practices.
- Evaluated new processes for potential risks, implementing necessary controls to maintain a safe work environment.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Monitored workplace activities to determine compliance with safety regulations and standards.
Timeline
Benefits Specialist
ACME Billing
04.2025 - Current
Store Associate
CVS Pharmacy
07.2024 - 04.2025
Account Manager
MySupernova
10.2023 - 02.2024
Opus Health
Support Staff
10.2022 - 01.2023
Environmental Health and Safety Coordinator
Opus Health
08.2022 - 10.2022