Summary
Overview
Work History
Education
Skills
Academic All American
Languages
Timeline
Generic

Owen Barnett

Minneapolis,Minnesota

Summary

Proactive Concession Stand Substitute Lead with extensive experience in equipment maintenance, food safety compliance, and efficient cash handling. Adept at reducing wait times and ensuring a clean, organized environment. Bringing strong work ethic and team player attitude to enhance customer satisfaction and streamline operations.

Overview

2
2
years of professional experience

Work History

Concession Stand Substitute Lead

City Of St. Louis Park, Minnesota - Government
06.2023 - 08.2024
  • Proactively addressed equipment maintenance needs by conducting regular inspections, troubleshooting issues, and coordinating repairs when necessary.
  • Reduced wait times for customers with efficient handling of cash transactions and speedy food preparation techniques.
  • Ensured compliance with local health department regulations through meticulous adherence to guidelines on food storage, preparation, and sanitation practices.
  • Maintained a clean and organized concession stand environment through diligent attention to hygiene standards and food safety regulations.
  • Enhanced customer satisfaction by efficiently managing concession stand operations and providing exceptional service.

Ice Cream Scooper

Ben & Jerry's Ice Cream
09.2023 - 04.2024
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Operated cash registers and processed payments accurately.
  • Carried out cash and card transactions quickly and thoughtfully.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
  • Developed effective communication skills by interacting with diverse clientele on a daily basis.
  • Operated cash register, taking payments and issuing customer receipts.
  • Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Offered samples of new ice cream flavors to customers.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Front of House Employee

Pizza Lucé
09.2022 - 05.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.

Education

No Degree -

St. Louis Park High School
St. Louis Park, MN
05-2025

Skills

  • Food Preparation
  • Cash handling expertise
  • Food Safety Compliance
  • Product presentation
  • Strong Work Ethic
  • Team player attitude
  • Positive demeanor
  • Phone Etiquette
  • Quick Learner
  • Hand-Eye Coordination
  • Memory retention

Academic All American

I received the National recognition as an Academic All American from AAU Volleyball, with less than 100 male recipients nation wide

Languages

Spanish
Native or Bilingual

Timeline

Ice Cream Scooper

Ben & Jerry's Ice Cream
09.2023 - 04.2024

Concession Stand Substitute Lead

City Of St. Louis Park, Minnesota - Government
06.2023 - 08.2024

Front of House Employee

Pizza Lucé
09.2022 - 05.2023

No Degree -

St. Louis Park High School

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Owen Barnett