Owen Holland
Reading,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Understands how critical it is to be prompt, reliable, and consistent within a team. Very good communication skills and very organized as it relates to work scheduling; hours; etc. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Bauer Hockey Store (TSG Enterprises, LLC)
03.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Studied and learned Bauer product line, equipment and apparel; new technology; product evolution.
USA Ice Hockey Referee
Middlesex Hockey League
09.2022 - 10.2023
- Certified level 0-3 USA hockey and MA hockey on ice official.
- Promoted sportsmanship among players through respectful interactions and conflict resolution strategies.
- Facilitated smooth gameplay by effectively managing face-offs, stoppages, and penalties.
- Contributed to the overall quality of the sport by consistently striving for excellence in officiating performance and upholding the integrity of the game.
- Scheduled at over 16 MA rinks; various time slots and durationas.
Education
High School Diploma -
Reading Memorial High School
Reading, MA06.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Flexible Schedule
- Client Service
- Store Opening and Closing
- Professional Demeanor
- Guest Relations
Intangibles
Solid academic student with exceptional student body citizenship and reputation. Varsity ice hockey and lacrosse, balancing academics, athletics, and work. Weekly volunteer with "Special Skates" program in Reading, MA assisting on ice with special needs and developmentally challenged novice ice skaters.
Oldest of three children; assisted with childcare, caring for my grandmother and helping elderly neighbors during winter storms and during times of need.
Timeline
Sales Associate
Bauer Hockey Store (TSG Enterprises, LLC)
03.2023 - 11.2023
USA Ice Hockey Referee
Middlesex Hockey League
09.2022 - 10.2023
High School Diploma -
Reading Memorial High School
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