Owen Hutchison
York,PA
Summary
Energetically contributed to Lowe's by elevating customer satisfaction through expert complaint handling and superior product knowledge. Demonstrated exceptional team collaboration and complex problem-solving abilities, enhancing customer retention and operational efficiency. Skilled in both customer service and software troubleshooting, consistently ensuring excellence in every interaction.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Lowe's
York, PA
05.2023 - Current
- Tracked inventory levels of popular items to ensure availability for customers' orders.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Strengthened customer retention by offering discount options.
- Stock shelves in the inside and outside lawn and garden department.
Maintenance
Honey Run Golf Course
York, PA
06.2021 - 08.2021
- Performed maintenance on equipment and machinery.
- Regularly changed the pin location and flag color in the mornings.
Education
Marketing
York College of Pennsylvania
York, PASkills
- Customer service
- Complaint handling
- Product knowledge
- Complex Problem-solving
- Team collaboration
- Hospitality and accommodation
- Software troubleshooting
Affiliations
- Former college baseball player
- Consistent member of Crunch Fitness
- Like to play golf
- Go to tutoring to keep upwith my grades
Accomplishments
- Honor Role student
- In charge of teaching new hires everyday activities at work
References
References available upon request.
Timeline
Customer Service Associate
Lowe's
05.2023 - Current
Maintenance
Honey Run Golf Course
06.2021 - 08.2021
Marketing
York College of Pennsylvania
Similar Profiles
Marcus LazeaMarcus Lazea
Store Associate at Lowe'sStore Associate at Lowe's
Jonathan NguyenJonathan Nguyen
Store Associate at Lowe'sStore Associate at Lowe's
Avery MontoyaAvery Montoya
Receiving/Stocking Associate at Lowe'sReceiving/Stocking Associate at Lowe's