Owen Youse
Reading,PA
Summary
Dynamic salesperson with a proven track record at Boscov’s, excelling in customer service and product knowledge. Recognized for enhancing customer experiences and driving sales through effective upselling techniques. Adept at building lasting relationships, resulting in increased loyalty and repeat business. Fast learner committed to team success and exceptional service. Asked to be a department manager, but had to decline due to schooling
Overview
4
4
years of professional experience
Work History
Salesperson
Boscov’s
10.2023 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales events to inform customer decisions.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and maintain store appearance.
- Educated customers on product features and benefits, fostering informed purchasing decisions.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Salesperson
Reading Phillies
05.2022 - 09.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Built relationships with customers and community to promote long term business growth.
Education
Bachelor of Science - Criminal Justice
Southern New Hampshire University
OnlineHigh School Diploma -
Exeter Township Senior Highschool
Exeter, PA06.2023
Skills
- Customer service
- Product and service knowledge
- Upselling and cross selling
- Fast learner
Accomplishments
- Honor roll student
- 2x Employee of the month
Timeline
Salesperson
Boscov’s
10.2023 - Current
Salesperson
Reading Phillies
05.2022 - 09.2023
Bachelor of Science - Criminal Justice
Southern New Hampshire University
High School Diploma -
Exeter Township Senior Highschool