Oyindamola Ogundare
Laurel,MD
Summary
Proven customer service expert from ShopRite, adept in cash handling and fostering customer loyalty. Demonstrated ability to enhance satisfaction through efficient service and a professional demeanor. Excelled in team collaboration to surpass sales targets, showcasing exceptional work ethic and empathy towards customer needs.
Overview
2
2
years of professional experience
Work History
Cashier
ShopRite
08.2023 - 02.2024
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Grocery Team Member
Blenco
05.2022 - 07.2023
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
Education
Dee Unique High School
Lagos Nigeria 05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Time management skills
- Customer service excellence
- Money Handling
- Order Taking
- Professionalism and Courtesy
Timeline
Cashier
ShopRite
08.2023 - 02.2024
Grocery Team Member
Blenco
05.2022 - 07.2023
Dee Unique High School
Similar Profiles
Mariah LopezMariah Lopez
Cashier at ShopRiteCashier at ShopRite
Leslie YulfoLeslie Yulfo
Cashier at ShopRiteCashier at ShopRite
Amyah SchwarzAmyah Schwarz
Cashier at ShopRiteCashier at ShopRite