Oyinkansola Olapade
Chicago,IL
Summary
Driven and detail-oriented professional with a proven track record at Zara, enhancing customer satisfaction and streamlining operations. Excelled in customer service and cash handling, mentoring teams for increased productivity. Skilled in photography with Photogenic Chicago, delivering high-quality images under tight deadlines. Demonstrates exceptional time management and problem-solving abilities, contributing to significant business growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zara
09.2021 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Head Cashier
Zara USA
01.2023 - 09.2023
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Photographer
Photogenic Chicago
04.2021 - 09.2021
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
Education
Associate of Arts - Biology
City Colleges of Chicago-Malcolm X College
Chicago, ILBachelor of Science - Biology
DePaul University
Chicago, IL05.2026
High School Diploma -
Hyde Park Academy
Chicago, IL06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Verbal/written communication
- Stocking and Receiving
Hobbies
- Reading
- Crocheting
- Embroidery/ Bead embroidery
Languages
Yoruba
Native or Bilingual
Korean
Limited Working
Spanish
Limited Working
Timeline
Head Cashier
Zara USA
01.2023 - 09.2023
Sales Associate
Zara
09.2021 - 07.2024
Photographer
Photogenic Chicago
04.2021 - 09.2021
Associate of Arts - Biology
City Colleges of Chicago-Malcolm X College
Bachelor of Science - Biology
DePaul University
High School Diploma -
Hyde Park Academy
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