Hard working and energetic with over 23 years experience leading sales and finance teams in fast paced markets, Skilled at leading cohesive teams to achieve aggressive goals.
Overview
14
years of professional experience
Work History
SPACECITY TOYOTA
GENERAL SALES MANAGER
06.2024 - Current
Job overview
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
AUDI NORTH AUSTIN
NEW CAR DIRECTOR
11.2023 - 05.2024
Job overview
Increased sales revenue by implementing innovative new marketing strategies for car promotions.
Streamlined internal processes to improve efficiency within the department, reducing overhead costs while maintaining high-quality service standards.
Analyzed market trends and adjusted inventory mix accordingly to meet customer demands, resulting in higher customer satisfaction scores.
Organized charity drives partnering local organizations raising awareness funds causes aligning company values.
TOYOTA OF NORTH AUSTIN
Master certified Sales Manager
10.2019 - 06.2023
Job overview
Trained all sales staff by using Gulf States Toyota training tools virtual and in person
Coached underperforming employees in sales
Monitored customer preferences to determine focus of sales efforts
Ran over 7k per copy helped sales dept grow month after month
Made sure everyone was certified from Toyota
ROUND ROCK TOYOTA
Gen. Sales Manager, Senior Finance Manager
12.2014 - 07.2019
Job overview
Utilize internal contests to motivate sales staff
Oversee promotional strategies to drive new business
Led sales meetings with team members to establish sales and customer retention
Hired and trained all sales staff goals
CHARLES MAUND TOYOTA
NEW CAR DIRECTOR, FINANCE DIRECTOR
03.2011 - 11.2014
Job overview
Trained all sales staff by using Gulf States Toyota GST training tools virtual and in person
Coached underperforming employees in sales
Achieved over 110% of GST objective every month
Education
SAN BERNARDINO Valley College
Degree in aeronautical Engineering
01.2001
Chaffey College
Rancho Cucamonga, Ca
Degree in Aerospace
04.1989
Skills
Compelling leadership skills
Motivational style
Training and development
Persuasive negotiator
Sales coaching
Solid knowledge of credit and financing options
Awards Professional License
TOP PRODUCER, VOTED MOST HELPFUL EMPLOYEE AT PENSKE AUTO GROUP
PRIVATE PILOTS LICENSE
Timeline
GENERAL SALES MANAGER
SPACECITY TOYOTA
06.2024 - Current
NEW CAR DIRECTOR
AUDI NORTH AUSTIN
11.2023 - 05.2024
Master certified Sales Manager
TOYOTA OF NORTH AUSTIN
10.2019 - 06.2023
Gen. Sales Manager, Senior Finance Manager
ROUND ROCK TOYOTA
12.2014 - 07.2019
NEW CAR DIRECTOR, FINANCE DIRECTOR
CHARLES MAUND TOYOTA
03.2011 - 11.2014
Chaffey College
Degree in Aerospace
SAN BERNARDINO Valley College
Degree in aeronautical Engineering
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