Oscar Roman
Miami,FL
Summary
Diligent Warehouse Associate experienced in streamlining operations and enhancing productivity. Achieved accuracy in data verification and effective team collaboration through strong problem-solving and communication skills. Focused on delivering results in high-volume environments while managing multiple projects.
Overview
2
2
Languages
1
1
Certification
20
20
years of professional experience
Work History
Operations Associate
JCPenney
07.2018 - Current
- Priced merchandise accurately to reflect market trends, Processed inventory efficiently to maintain stock levels, Processing Truck, Fulfillment associate.
- Coordinated daily operations to ensure efficient workflow and product availability.
- Managed inventory levels, minimizing discrepancies through regular audits and tracking systems.
- Streamlined communication between departments, enhancing collaboration and operational efficiency.
Baby Gear Specialist / Back of House Merchandiser
Babies"R"Us Brookfield
01.2016 - 06.2018
- Served as baby gear sales representative. Educated parents on car seats, strollers, and baby gear items to enhance their purchasing decisions. i also do the merchandising trucks and assembling the store displays.
- Developed and implemented training programs for new team members to enhance product knowledge.
- Analyzed customer feedback to identify trends and improve service strategies.
- Coordinated inventory management processes, ensuring optimal stock levels across departments.
Sales Associate
Gamestop
10.2011 - 11.2012
- Assisted customers with purchases at the cash register.
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and loyalty programs to drive sales.
- Processed transactions accurately using POS systems, ensuring customer satisfaction.
Media Specialist (SR)
Best Buy
10.2006 - 03.2010
- Executed merchandising strategies to enhance product visibility
- Developed engaging multimedia content to enhance customer communication and brand visibility.
- Collaborated with cross-functional teams to streamline campaign execution and improve project timelines.
- Analyzed customer feedback to refine media strategies and optimize audience engagement.
Education
High school or equivalent - Computer Science
Dr Michael M. Krop Senior High School
Miami, FL06-2004
Skills
- Customer service
- Verbal and written communication
- Deadline management
- Interpersonal and written communication
Certification
Non-CDL Class C, December 2024 to June 2033, Driver's License
Languages
Spanish - Fluent
English - Fluent
Interests
- Enjoy participating in Running for overall physical and mental well-being
Additional Information
- SKILLS
- Proficient in Word, Excel, Power point and Access.
- 15 years experience in customer service.
- Bilingual Speaker: English, Spanish
- Merchandising and Organizational Skills
Timeline
Operations Associate
JCPenney
07.2018 - Current
Baby Gear Specialist / Back of House Merchandiser
Babies"R"Us Brookfield
01.2016 - 06.2018
Sales Associate
Gamestop
10.2011 - 11.2012
Media Specialist (SR)
Best Buy
10.2006 - 03.2010
High school or equivalent - Computer Science
Dr Michael M. Krop Senior High School