Paulina Dabrowski
Tampa,FL
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
7
7
years of professional experience
Work History
Account Executive
BHG Financial
06.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
Diamond Sales Executive
Mavilo Wholesalers
02.2022 - 06.2023
- Achieved $2 million in sales in 2022
- Increased diamond sales by developing and implementing effective marketing strategies.
- Built strong client relationships through personalized consultations and exceptional customer service.
- Chartered goals for all employees for quarterly sales
- Communicated and coordinated with vendors
- Extensive use of Microsoft Teams and Excel
Sales Associate
Nordstrom
10.2019 - 01.2022
- Top seller in the Fine Jewelry Department for the 2021 Holiday Season, achieving $150,000 in sales
- Achieved $700,000 in sales for 2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained a portfolio of regular clientele
- Exceeded sales goals every month
Customer Service Coordinator
Klienfeld Bridal
11.2018 - 08.2019
- Lead-off person for the Kleinfeld Bridal Customer Service Experience by meeting and greeting all incoming customers and guests
- Streamlined communication channels for increased efficiency and better customer service experience.
- Managed all bridal appointment coordination, communication, and follow-up
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Created spreadsheets for all appointments booked.
Executive Assistant to Vice President / Project and Site Manager
Geo Howell
01.2017 - 10.2018
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Created spreadsheets and presentations for all upcoming projects
- Communicated and coordinated with management to assess and minimize risk
- Built and maintained relationships with management of Bloomingdales, Luxottica, Saks Fifth Avenue, and more
Education
Bachelor of Arts in Communications -
University of South Florida
Tampa, FLAssociates of Arts -
Hillsborough Community College- Tampa
Tampa, FLSkills
- Communication Skills
- Interpersonal Skills
- Product Knowledge
- Lead Qualification
- Relationship Building
- Rapport Building
- Critical Thinking
- Verbal Communication Skills
- Organization
- Time Management
- Detail oriented
Timeline
Account Executive
BHG Financial
06.2023 - Current
Diamond Sales Executive
Mavilo Wholesalers
02.2022 - 06.2023
Sales Associate
Nordstrom
10.2019 - 01.2022
Customer Service Coordinator
Klienfeld Bridal
11.2018 - 08.2019
Executive Assistant to Vice President / Project and Site Manager
Geo Howell
01.2017 - 10.2018
Bachelor of Arts in Communications -
University of South Florida
Associates of Arts -
Hillsborough Community College- Tampa
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