Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Pablo Cuautle-Santos

Winfield,IL

Summary

Dedicated professional with a strong background in customer service and relations, recognized for reliability and attention to detail at Clove Cleaning. Proven ability to enhance client satisfaction through efficient time management and quality assurance. Bilingual in Spanish, fostering effective communication and teamwork in diverse environments as demonstrated by my work history. Currently enrolled in school as well for Software Development.

Overview

4
4
years of professional experience

Work History

Residential House Cleaner

Clove Cleaning
03.2024 - Current
  • Clean and sanitize bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Developed strong relationships with clients, earning trust through reliability and attention to detail.
  • Enhance client satisfaction by consistently providing thorough and efficient cleaning services.
  • Establish a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.

School Bus Driver

Illinois Central School Bus
07.2023 - 02.2024
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Customer Service Representative

Zerafin's Automotive
10.2021 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

West Chicago Community High School
West Chicago, IL

Skills

  • Reliability and punctuality
  • Efficient time management
  • Quality assurance
  • Teamwork
  • Customer service
  • Hospitality background
  • Fluent in Spanish

Languages

Spanish
Native or Bilingual

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Web Development and Design
  • Coding and Programming
  • Developing software, websites, and apps in various programming languages
  • Design and Build Websites

Timeline

Residential House Cleaner

Clove Cleaning
03.2024 - Current

School Bus Driver

Illinois Central School Bus
07.2023 - 02.2024

Customer Service Representative

Zerafin's Automotive
10.2021 - 05.2023

High School Diploma -

West Chicago Community High School

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Pablo Cuautle-Santos