Summary
Work History
Education
Skills
Languages
Timeline
Generic

Pablo Diaz

Louisville,KY

Summary

Driven by a results-focused approach, I excelled at Expeditors, where I led teams to enhance customer satisfaction and operational efficiency. My expertise in strategic planning and team leadership, coupled with a proven ability to solve complex problems, significantly improved service delivery and employee engagement.

Work History

Manager

Expeditors
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Case Manager

Labor Y Supreme
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Education

High School Diploma -

Hialeah High School
Hialeah, FL

Associate of Science - Computer And Information Sciences

Miami Dade College
Miami, FL

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Manager

Expeditors

Case Manager

Labor Y Supreme

High School Diploma -

Hialeah High School

Associate of Science - Computer And Information Sciences

Miami Dade College

Similar Profiles

CREATE PROFILE
Pablo Diaz