Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
DeliveryDriver

Pablo Macias

El Paso,TX

Summary

Professional with strong background in social media management and community engagement. Skilled in content moderation, conflict resolution, and maintaining positive user interactions. Valued team player known for adaptability and delivering results. Can confidently navigate and well experienced with Windows system. Adept at leveraging social media tools and strategies to enhance brand presence and user experience. Always ready to learn and push for company's goals with a affirmative attitude. Ready to bring energy into the work space. Great skills as being a team member and team leader. Open availability.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
03.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.

Team Member

McDonald's Restaurant
01.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Server

Village Inn Pancake House
11.2019 - 01.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

BBA - Economics/ Marketing Analytics

The University of Texas At El Paso
El Paso, TX
05-2028

High School Diploma -

Burges High School
El Paso, TX
06-2020

Skills

  • Customer support
  • Content moderation
  • Brand representation
  • Teamwork and collaboration
  • Problem-solving abilities
  • Attention to detail
  • Time management
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Data management
  • Computer operations management

Accomplishments

  • Former JROTC Cadet, was a Company Commander and responsible for +30 cadets at all times.
  • Graduating with +140 community servies hours
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Delivery Driver

DoorDash
03.2024 - Current

Team Member

McDonald's Restaurant
01.2023 - 01.2024

Server

Village Inn Pancake House
11.2019 - 01.2021

BBA - Economics/ Marketing Analytics

The University of Texas At El Paso

High School Diploma -

Burges High School

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Pablo Macias