Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pablo Milian

Miami

Summary

Dynamic and dedicated professional with a proven track record at Pollo Tropical, excelling in customer service and cash handling. Leveraged strong customer relations and empathy to boost repeat business by 20%. Adept at resolving transaction issues and enhancing customer satisfaction, demonstrating exceptional work ethic and integrity.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Cashier

Pollo Tropical
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor in Cybersecurity - Cybersecurity

Miami Dade College
Miami, FL
06-2029

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Pollo Tropical
02.2025 - Current

Bachelor in Cybersecurity - Cybersecurity

Miami Dade College

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