Pablo Rivera
Memorial Hermann
Houston,TX
1
Language
1
Certification
6
years of professional experience
Pharmacy Professional experienced in medication preparation, customer interaction, and inventory management. Delivered high-quality patient care through expertise in pharmaceutical calculations and prescription processing while ensuring compliance with safety standards. Collaborated effectively with healthcare teams to adapt to changing needs and optimize patient outcomes.
Work History
Pharmacy Technician
2 Years 8 Months- Dispensed medications accurately and efficiently to customers, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in verifying prescription orders, enhancing workflow and reducing errors.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Entered and processed patients' prescriptions into internal system.
- Managed inventory levels, coordinating restocking efforts to maintain optimal medication supply.
- Trained new pharmacy staff on operational procedures and best practices for medication handling.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collaborated with healthcare professionals to support patient care initiatives and medication management programs.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Pharmacy Technician
2 Years 11 Months- I partnered with the pharmacist to maintain patient health and safety. I located, dispensed, packed, and labeled prescribed medications. I processed insurance claims, tracked inventory, and managed paperwork.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Education
High School Diploma
Skills
Medication dispensing
Prescription filling
HIPAA compliance
Drug inventory control
Customer inquiries
Workflow optimization
Regulatory compliance
Patient privacy
Pharmacy ethics
Customer service support
Team collaboration
Problem-solving skills
Accomplishments
- Facilitated the implementation of a new drug inventory system.
- Trained 8 new pharmacy technicians on pharmacy policies, procedures and best practices.
- Resolved product issue through consumer testing.
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Memorial Hermann
01.2024 - CurrentRead More
Pharmacy Technician
Walmart
01.2021 - 12.2023Read More
Kempner High School
High School Diploma
Read More