Perla Flores
Brownsville,TX
Summary
Dynamic substitute teacher skilled in classroom management and student assessment. Proven ability to foster a positive learning environment and adapt lessons to diverse learning styles.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Campus Adventure Ancillary Services
Montgomery, Texas
10.2025 - Current
- Adapted lessons for diverse learning styles and abilities, enhancing student engagement and understanding.
- Delivered engaging lessons across diverse subjects to students of varying ages.
- Managed classroom behavior, ensuring a positive learning environment for all students.
- Provided instructional support aligned with teacher lesson plans, facilitating smooth lesson delivery.
Parent Volunteer
BISD
Brownsville, Texas
10.2024 - Current
- Organized school functions to enhance community engagement.
- Collaborated with parents to address student concerns and needs.
- Mentored students during extracurricular programs and activities.
- Assisted in planning and implementing diverse school events.
Volunteer
Valley AIDS Council
Brownsville, Texas
04.2019 - 05.2019
- Organized community outreach events to promote health awareness initiatives.
- Collaborated with staff to distribute educational materials on HIV prevention.
- Maintained accurate records of client interactions and services delivered.
- Completed tasks within deadlines while adhering to supervisors' directions.
Front Desk Receptionist
Lugra Inc. DBA Speciality Advertisers
Brownsville, Texas
06.2015 - 07.2016
- Welcomed clients, fostering a friendly and inviting atmosphere.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments and maintained calendars for team members efficiently.
- Assisted clients with inquiries, delivering accurate information and support.
Customer Service Representative
Convergys
Brownsville, Texas
01.2011 - 01.2014
- Resolved customer inquiries and issues through multiple communication channels.
- Managed customer accounts, ensuring accurate updates in company database.
- Handled escalated complaints professionally to enhance customer satisfaction.
- Utilized customer feedback to identify service improvement opportunities and training needs.
Education
Associate of Arts - Social Worker
Texas Southmost College
Brownsville, TX05-2019
High School Diploma -
South Texas Leadership
Brownsville, TX12-2015
Skills
- Classroom management
- Student assessment
- Parent collaboration
- Problem solving
- Team collaboration
- Reporting and documenting
- Positive reinforcement
Languages
English
Full Professional
Spanish
Full Professional
Certification
National Health & Safety Association
Timeline
Substitute Teacher
Campus Adventure Ancillary Services
10.2025 - Current
Parent Volunteer
BISD
10.2024 - Current
Volunteer
Valley AIDS Council
04.2019 - 05.2019
Front Desk Receptionist
Lugra Inc. DBA Speciality Advertisers
06.2015 - 07.2016
Customer Service Representative
Convergys
01.2011 - 01.2014
Associate of Arts - Social Worker
Texas Southmost College
High School Diploma -
South Texas Leadership