Pacsi Olid
Coachella,CA
Summary
Dedicated cashier with strong cash handling and customer service skills. Known for resolving inquiries and enhancing customer experiences in fast-paced environments.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Chipotle Mexican Grill
Los Angeles, CA
09.2017 - 01.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with menu selections and maintained product knowledge.
- Handled cash, credit, and debit transactions with accuracy.
- Ensured cleanliness and organization of work area throughout shift.
- Collaborated with team members to enhance customer service experiences.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Participated in training new staff on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Enhanced shopping experience, provided product information and location assistance.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Production Worker
Comman/Nobaless Global
Los Angeles, CA
02.2017 - 03.2017
- Monitored production line for quality assurance and adherence to safety standards.
- Collaborated with team members to troubleshoot equipment issues and minimize downtime.
- Assisted in packaging finished goods while ensuring compliance with company guidelines.
- Followed detailed work instructions to achieve consistent product quality and specifications.
- Participated in training sessions to enhance skill set and improve operational efficiency.
- Maintained a clean and organized workspace in alignment with safety protocols.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
Baker
Lader Baking Company
Los Angeles, CA
09.2016 - 12.2016
- Prepared a variety of baked goods, ensuring consistency in quality and presentation.
- Maintained cleanliness of workstations and equipment to uphold hygiene standards.
- Conducted quality checks on finished products to ensure compliance with company standards.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Hand Shaper
Intrnational Pita Bread
Los Angeles, CA
03.2016 - 09.2016
- Operated machinery for pita bread production, ensuring quality standards were met.
- Monitored ingredient inventory, reporting shortages to management for timely replenishment.
- Maintained cleanliness of work area, adhering to safety and hygiene regulations consistently.
- Conducted routine equipment checks, identifying maintenance needs to minimize downtime.
- Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
- Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
- Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
- Made sure to keep the dough not crumbled. and throw flour to make sure it wont get stuck to before it went threw the oven.
Education
High School Diploma -
John Marshall High School
Los Angeles, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Multitasking and organization
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Chipotle Mexican Grill
09.2017 - 01.2018
Production Worker
Comman/Nobaless Global
02.2017 - 03.2017
Baker
Lader Baking Company
09.2016 - 12.2016
Hand Shaper
Intrnational Pita Bread
03.2016 - 09.2016
High School Diploma -
John Marshall High School