Padraic Connolly
SYLVANIA,OH
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Vice President of National Accounts
Midwest Security Products
Sylvania, OH
01.2026 - Current
- Directly manage, mentor, and develop National Account Project Managers so they can manage, mentor and develop their support staff.
- Establish clear goals, performance metrics, and accountability for each National Account Project Manager.
- Provide ongoing coaching to strengthen customer engagement, communication skills, and strategic account planning.
- Foster a collaborative, service-focused team culture.
Senior Project Manager-Door Hardware Division
Midwest Security Products
Sylvania, OH
06.2022 - 12.2025
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
Director of National Accounts
Midwest Security Products
Sylvania, OH
03.2016 - 06.2022
- Increased account retention by developing and implementing customized strategies for national clients.
- Cultivated a culture focused on continuous improvement within the team, encouraging ongoing professional development efforts.
- Spearheaded the implementation of a new CRM system, streamlining data management processes across the department.
- Established measurable goals for the sales team in alignment with corporate objectives, driving accountability amongst employees.
Walmart Account Manager
Midwest Security Products
Sylvania, OH
11.2012 - 03.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Business Development Manager
Midwest Security Products
Sylvania, OH
07.2006 - 11.2012
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Production Manager
Midwest Security Products
Sylvania, OH
08.2004 - 07.2006
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Account Manager, Twin City Hardware Account
Midwest Security Products
Sylvania, OH
09.2002 - 08.2004
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Shipping and Receiving Manager
Midwest Security Products
Sylvania, OH
06.2000 - 09.2002
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Production Line Worker
Midwest Security Products
Sylvania, OH
05.1999 - 06.2000
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
Service Manager
Goodremonts
Toledo, OH
07.1990 - 05.1999
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Bachelor of Arts - Business & Communications
University of Toledo
Toledo, OHSkills
- Project planning
- Scope management
- Client relationship management
- Project scheduling
Certification
- Project Management, Villanova University - 2017
- Foundations Training, Assa Abloy - 2023
Timeline
Vice President of National Accounts
Midwest Security Products
01.2026 - Current
Senior Project Manager-Door Hardware Division
Midwest Security Products
06.2022 - 12.2025
Director of National Accounts
Midwest Security Products
03.2016 - 06.2022
Walmart Account Manager
Midwest Security Products
11.2012 - 03.2016
Business Development Manager
Midwest Security Products
07.2006 - 11.2012
Production Manager
Midwest Security Products
08.2004 - 07.2006
Account Manager, Twin City Hardware Account
Midwest Security Products
09.2002 - 08.2004
Shipping and Receiving Manager
Midwest Security Products
06.2000 - 09.2002
Production Line Worker
Midwest Security Products
05.1999 - 06.2000
Service Manager
Goodremonts
07.1990 - 05.1999
Bachelor of Arts - Business & Communications
University of Toledo