Paige Apple
Chesterfield,MI
Summary
Dedicated professional with extensive experience as a Business Office Assistant at Cornerstone Medical Group. Experienced in scheduling and insurance verification, ensuring seamless patient interactions. Recognized for delivering exceptional customer service and maintaining confidentiality in compliance with HIPAA regulations, fostering a welcoming environment for patients and their families.
Overview
3
3
years of professional experience
Work History
Business Office Assistant
Cornerstone Medical Group
10.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Medical Receptionist
Silver Pine Medical Group
10.2022 - 09.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
High School Diploma -
L’Anse Creuse High School North
Macomb, MI05.2020
Skills
- Scheduling and planning
- File organization
- Office management
- Data entry expertise
- Great Customer service
- Insurance verification
Timeline
Business Office Assistant
Cornerstone Medical Group
10.2024 - Current
Medical Receptionist
Silver Pine Medical Group
10.2022 - 09.2024
High School Diploma -
L’Anse Creuse High School North
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