Paige Batka
Kalamazoo,MI
Summary
Compassionate Case Manager accustomed to treating diverse client needs while managing dynamic conditions. Collaborative professional possessing clinical knowledge and judgment combined with problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
7
7
years of professional experience
Work History
Case Manager
Integrated Services of Kalamazoo
Kalamazoo, MI
05.2022 - Current
- Linked clients with social services and health care providers to help claim or reclaim individual autonomy.
- Monitored consumer data and progress.
- Conducted home visits to assess living conditions and support needs.
- Collaborated with thetreatment team to create goals and objectives that best suit the consumer server.
- Interviewed candidates for case management positions.
Behavioral Health Technician
Acorn Behavioral Health
Kalamazoo, MI
02.2021 - Current
- Led adolescent group therapy sessions for 2 hours, once a week to promote patient wellness, independence, and mindfulness to a class of 5 students
- Documented behavioral incidents thoroughly to keep accurate records
- Developed relationships amongst fellow staff members to enhance team collaboration
- Implemented data collection through observation
- Followed safety-care procedures in instances of challenging behaviors
- Maintained a communicative relationship with in-home and in-center patients
Skill Building Technician
Residential Opportunities Inc.
Kalamazoo, MI
11.2020 - 01.2021
- Administered medication to at-risk patients to assist in their individualized treatment plans
- Educated clients on important life skills and food preparation
- Communicated with team members and supervisors to create learning opportunities for five residential clients
- Completed safety-care training to ensure safety when navigating problem behaviors
Internship Student
KRESA
Kalamazoo, MI
08.2020 - 12.2020
- Participated in research to support goals and objectives created by supervisors
- Shadowed staff and learned data collection through observation
- Engaged in team meetings, took detailed notes, and brainstormed with staff on ways to solve problems
- Gathered data and prepared materials for graphing data on Microsoft Excell
- Assessed and prioritized multiple responsibilities and time management skills
- Lead a life skills/cooking class with 15 adolescents on the autism spectrum
- Worked well in a team environment, as well as independently
Bartender
Latitude 42 Brewing
Kalamazoo, MI
01.2018 - 11.2020
- Operated the cash register and Point of Sale (POS) system for transactions and gave proper change for cash transactions
- Managed bar area, cocktail design and menu and handled inventory, and built customer relationships
- Trained new bartenders on upselling techniques and drink preparation
- Introduced new bar staff to precision liquor pouring and waste reduction tactics in order to lower liquor costs
- Balanced tills at the beginning and end of shift, handled cash, and processed credit card payment batches throughout the shift
- Checked identification cards of customers to verify age requirements needed to purchase alcoholic beverages
- Prepared and severed over 300 drinks per shift in high-volume, fast pace environment
Education
Master of Science - Social Work
Capella University
Minneapolis, MN07-2026
Some College (No Degree) - General Psychology
Western Michigan University
Kalamazoo, MI04.2022
Some College (No Degree) - Psychology
Muskegon Community College
Muskegon, MISkills
- Critical thinking
- Adaptability and flexibility
- Verbal and written communication
- Crisis management
- Attention to detail
- Active listening
- Problem solving
- Decision making
- HIPAA requirements
- Team collaboration
- Positive attitude
- Relationship building
Timeline
Case Manager
Integrated Services of Kalamazoo
05.2022 - Current
Behavioral Health Technician
Acorn Behavioral Health
02.2021 - Current
Skill Building Technician
Residential Opportunities Inc.
11.2020 - 01.2021
Internship Student
KRESA
08.2020 - 12.2020
Bartender
Latitude 42 Brewing
01.2018 - 11.2020
Some College (No Degree) - General Psychology
Western Michigan University
Some College (No Degree) - Psychology
Muskegon Community College
Master of Science - Social Work
Capella University
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