Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Batka

Kalamazoo,MI

Summary

Compassionate Case Manager accustomed to treating diverse client needs while managing dynamic conditions. Collaborative professional possessing clinical knowledge and judgment combined with problem-solving abilities. Well-versed in managing emergent cases with poise.

Overview

7
7
years of professional experience

Work History

Case Manager

Integrated Services of Kalamazoo
Kalamazoo, MI
05.2022 - Current
  • Linked clients with social services and health care providers to help claim or reclaim individual autonomy.
  • Monitored consumer data and progress.
  • Conducted home visits to assess living conditions and support needs.
  • Collaborated with thetreatment team to create goals and objectives that best suit the consumer server.
  • Interviewed candidates for case management positions.

Behavioral Health Technician

Acorn Behavioral Health
Kalamazoo, MI
02.2021 - Current
  • Led adolescent group therapy sessions for 2 hours, once a week to promote patient wellness, independence, and mindfulness to a class of 5 students
  • Documented behavioral incidents thoroughly to keep accurate records
  • Developed relationships amongst fellow staff members to enhance team collaboration
  • Implemented data collection through observation
  • Followed safety-care procedures in instances of challenging behaviors
  • Maintained a communicative relationship with in-home and in-center patients

Skill Building Technician

Residential Opportunities Inc.
Kalamazoo, MI
11.2020 - 01.2021
  • Administered medication to at-risk patients to assist in their individualized treatment plans
  • Educated clients on important life skills and food preparation
  • Communicated with team members and supervisors to create learning opportunities for five residential clients
  • Completed safety-care training to ensure safety when navigating problem behaviors

Internship Student

KRESA
Kalamazoo, MI
08.2020 - 12.2020
  • Participated in research to support goals and objectives created by supervisors
  • Shadowed staff and learned data collection through observation
  • Engaged in team meetings, took detailed notes, and brainstormed with staff on ways to solve problems
  • Gathered data and prepared materials for graphing data on Microsoft Excell
  • Assessed and prioritized multiple responsibilities and time management skills
  • Lead a life skills/cooking class with 15 adolescents on the autism spectrum
  • Worked well in a team environment, as well as independently

Bartender

Latitude 42 Brewing
Kalamazoo, MI
01.2018 - 11.2020
  • Operated the cash register and Point of Sale (POS) system for transactions and gave proper change for cash transactions
  • Managed bar area, cocktail design and menu and handled inventory, and built customer relationships
  • Trained new bartenders on upselling techniques and drink preparation
  • Introduced new bar staff to precision liquor pouring and waste reduction tactics in order to lower liquor costs
  • Balanced tills at the beginning and end of shift, handled cash, and processed credit card payment batches throughout the shift
  • Checked identification cards of customers to verify age requirements needed to purchase alcoholic beverages
  • Prepared and severed over 300 drinks per shift in high-volume, fast pace environment

Education

Master of Science - Social Work

Capella University
Minneapolis, MN
07-2026

Some College (No Degree) - General Psychology

Western Michigan University
Kalamazoo, MI
04.2022

Some College (No Degree) - Psychology

Muskegon Community College
Muskegon, MI

Skills

  • Critical thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Crisis management
  • Attention to detail
  • Active listening
  • Problem solving
  • Decision making
  • HIPAA requirements
  • Team collaboration
  • Positive attitude
  • Relationship building

Timeline

Case Manager

Integrated Services of Kalamazoo
05.2022 - Current

Behavioral Health Technician

Acorn Behavioral Health
02.2021 - Current

Skill Building Technician

Residential Opportunities Inc.
11.2020 - 01.2021

Internship Student

KRESA
08.2020 - 12.2020

Bartender

Latitude 42 Brewing
01.2018 - 11.2020

Some College (No Degree) - General Psychology

Western Michigan University

Some College (No Degree) - Psychology

Muskegon Community College

Master of Science - Social Work

Capella University
Paige Batka