Paige Behrends
Sioux Falls,SD
Summary
Dedicated and dependable administrative professional seeking a position where I can provide reliable support, assist with daily operations, and contribute to a well-organized, efficient workplace. Committed to learning, collaborating with others, and helping the team meet its goals through strong organization and communication skills.
Overview
5
5
years of professional experience
Work History
Senior Patient Access Representative
Sanford Cancer Center
04.2026 - Current
- Scheduled advanced imaging exams, including MRI, CT scans, PET scans, ultrasound, and nuclear medicine procedures, ensuring timely access for patients.
- Served as liaison among patients, families, physicians, and clinical staff to facilitate effective communication and care coordination.
- Reviewing provider orders and ensuring services are scheduled correctly.
- Train and mentor new staff members
- Coordinated with insurance companies on prior authorizations and medical necessity requirements to streamline patient access to services.
Patient Access Representative
Sanford Cancer Center
12.2025 - 04.2026
- Managed 50–100+ patient calls per shift while maintaining accurate scheduling and documentation.
- Answered high volumes of patient calls, directing inquiries to appropriate departments or providers to ensure timely responses.
- Improved patient check-in efficiency by accurately registering high patient volumes in a fast-paced clinic
- Contacted patients to reschedule appointments due to provider or clinic schedule changes, ensuring continuity of care.
Administrative Assistant
Boltes Sunrise Sanitary Service Inc.
03.2022 - 11.2025
- Provided administrative assistance by answering phone calls and emails from active and potential customers
- Scheduled and dispatched drivers efficiently to meet delivery and service deadlines
- Issued invoices and followed up on outstanding payments, improving cash flow through timely collections
- Processed client payments accurately and maintained up-to-date financial records
- Maintained organized filing systems, both digital and physical, to facilitate quick access to documents
- Created and maintained spreadsheets, databases, and reports, enhancing data management for internal processes
- Monitored inventory levels and ordered office supplies to ensure consistent availability
Education
Bachelor of Business - Business Administration
University of South Dakota
Vermillion, SD12-2022
Skills
- Customer service
- Multitasking and organization
- Data entry
- Time management
- Task prioritization
- Team collaboration
- Confident in the use of technology and software
- Problem-solving
- Punctual and hardworking
- Adaptability and flexibility
- HIPAA compliance
Timeline
Senior Patient Access Representative
Sanford Cancer Center
04.2026 - Current
Patient Access Representative
Sanford Cancer Center
12.2025 - 04.2026
Administrative Assistant
Boltes Sunrise Sanitary Service Inc.
03.2022 - 11.2025
Bachelor of Business - Business Administration
University of South Dakota