Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paige Carman

Lehigh Acres,FL

Summary

Accomplished Department Manager at Walmart, adept in team leadership and schedule management, significantly enhancing operational efficiency and employee satisfaction. Leveraged excellent communication and multitasking skills to elevate customer service standards and encourage a results-driven team environment. Established reputation in improving staff performance and achieving strategic objectives with minimal supervision.

Overview

9
9
years of professional experience

Work History

Department Manager

Walmart
07.2020 - Current
  • Trained and supervised new employees to apply strategies and best practices in fulfillment process.
  • Examined incoming and outgoing commodities to check accuracy and identify damages and quality standards.
  • Addressed customer inquiries and complaints to resolve issues, increase satisfaction and build trust.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products, to maintain a visually appealing environment.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction.

Hostess

RibCity
07.2017 - 08.2019
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Retail Associate

Beach Outlet
08.2015 - 06.2017
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Logged reports, expenses, receipts, and sales in company database.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Education

High School Diploma -

South Fort Myers High School
Fort Myers, FL
05.2019

Skills

  • Excellent Communication
  • Team Leadership
  • Providing Feedback
  • Reliability
  • Schedule Management
  • Task Prioritization
  • Multitasking

Timeline

Department Manager

Walmart
07.2020 - Current

Hostess

RibCity
07.2017 - 08.2019

Retail Associate

Beach Outlet
08.2015 - 06.2017

High School Diploma -

South Fort Myers High School
Paige Carman