Paige Dever
Pooler,GA
Overview
5
5
years of professional experience
Work History
Dispatcher
Tico Terminal Services
Garden City, GA
12.2023 - Current
- Assigned drivers to trucks based on availability and requirements for optimal route management.
- Verified drivers left in assigned truck or updated truck number after a swap.
- Coordinated breakdown calls with technicians to ensure timely resolution and minimize downtime. to a technician and supported quick response to driver.
Call Center Representative
Thompson & Thompson
Pooler, Georgia
08.2022 - 11.2023
- Responded to incoming calls with professionalism and expert service to support customer needs.
- Resolved customer complaints promptly to maintain high levels of customer satisfaction.
- Facilitated calm dialogue during challenging customer interactions
- Managed billing inquiries and updated accounts to enhance customer experience.
- Documented call details in customer records and case notes
Cashier
Lowes Home Improvment
Rincon, Georgia
08.2021 - 09.2022
- Handled cash, credit, and mobile payments at front-end registers, ensuring accurate and efficient checkouts.
- Accepted cash and credit card payments, issued receipts and provided change.
- Scanned merchandise and bagged purchases at checkout.
- Provided assistance at self-checkout lanes to ensure smooth payment transactions and customer satisfaction.
- Guided customers in locating products across home improvement departments, enhancing shopping experience.
- Directed shoppers to correct aisles, services, and product details.
Education
High School Diploma -
Effingham County High School
Springfield, GA05-2021
Skills
- Fleet dispatching
- Route optimization
- Route optimization and team collaboration
- Operational communication
- Customer service
- Customer service and clear communication
- Problem solving
- Team collaboration
Timeline
Dispatcher
Tico Terminal Services
12.2023 - Current
Call Center Representative
Thompson & Thompson
08.2022 - 11.2023
Cashier
Lowes Home Improvment
08.2021 - 09.2022
High School Diploma -
Effingham County High School