Paige Elliott
Rockwall,TX
Summary
Experienced server and Receptionist skilled in fast-paced environments, effectively managing front desk operations and customer interactions. Proficient in adapting to changing menus and policies while resolving issues promptly. Strong problem-solving and time management abilities contribute to enhancing guest experiences and supporting company objectives.
Overview
8
8
years of professional experience
Work History
Receptionist
Ponderosa Pet Resort
Royse City, Texas
03.2022 - Current
- Greeted visitors at reception and offered assistance with inquiries.
- Managed phone calls and inquiries, delivering accurate information on services to enhance customer understanding.
- Scheduled appointments for grooming, boarding, and training services, optimizing client access to services.
- Collaborated with staff to address client concerns and ensure satisfaction.
- Processed customer payments and maintained accurate financial records daily.
- Organized pet care information and documentation for easy access by team members.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Assisted staff with administrative tasks, streamlining document management and improving office organization.
Carhop
Sonic
Rockwall, TX
07.2019 - 01.2020
- Accurately recorded orders, partnered with team members to serve food and beverages that exceed guest expectations.
- Maintained contact with kitchen staff, management, serving staff, and customers.
- Packaged take-out foods and served food to customers.
- Utilized suggested selling techniques to enhance customer experience and drive restaurant sales.
- Engaged with members and guests to assess satisfaction and proactively address needs.
- Maintained professionalism during peak hours to ensure consistent service quality.
- Assisted co-workers with anything needed to improve efficiency and service
Ice Cream Server
Baskin Robbins
Rockwall, TX
05.2018 - 12.2018
- Greeted customers and informed them about menu items, enhancing their dining experience with details on seasonal flavors and allergens.
- Maintained up-to-date knowledge of menu offerings, assisting customers in making informed choices.
- Kept a positive, upbeat attitude towards guests, co-workers and managers throughout the day.
- Processed sales transactions, including cash, debit, and credit.
- Maintained cleanliness and organization in all areas of establishment.
- Reported low inventory and product issues to supervisors, ensuring timely restocking and maintenance of product quality.
Education
High School Diploma -
Abeka Academy
Pensacola, FL01-2019
Skills
- Appointment scheduling
- Customer service
- Data entry
- Financial processing
- Inventory management
- Multitasking and prioritization
- Time management
- Organization skills
- Problem solving
- Phone etiquette
- Communication skills
Timeline
Receptionist
Ponderosa Pet Resort
03.2022 - Current
Carhop
Sonic
07.2019 - 01.2020
Ice Cream Server
Baskin Robbins
05.2018 - 12.2018
High School Diploma -
Abeka Academy