Paige Forney
Fort Worth,TX
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Achieved significant improvements in customer satisfaction and loyalty through effective complaint resolution and team leadership.
Overview
3
3
years of professional experience
Work History
Cashier
Slims
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Learned duties for various positions and provided backup at key times.
Shift Leader
Luna Grill
09.2024 - 01.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Carhop Server
Sonic
05.2022 - 01.2023
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
Education
Nursing
Tarrant County College
Fort Worth, TXHigh School Diploma -
Central High School
Keller, TX05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Order taking
- POS system operations
- Staff training
Timeline
Shift Leader
Luna Grill
09.2024 - 01.2025
Cashier
Slims
08.2023 - Current
Carhop Server
Sonic
05.2022 - 01.2023
Nursing
Tarrant County College
High School Diploma -
Central High School
Similar Profiles
ASHLEY DAGGETTASHLEY DAGGETT
Bartender at Slims Last Chance SaloonBartender at Slims Last Chance Saloon
Travis RhodesTravis Rhodes
Cash Register Operator at Slims ChickenCash Register Operator at Slims Chicken
Andrea MartinezAndrea Martinez
Crew Member at Slims ChickenCrew Member at Slims Chicken