Paige Garcia

• Lead New Mexico's National Antimicrobial Resistance Monitoring System (NARMS) program, independently managing sample collection schedules, testing workflows, regulatory compliance, reporting, procurement, and documentation.
• Coordinate with laboratory personnel, epidemiologists, federal partners, and stakeholders to ensure program objectives and grant requirements are met.
• Direct and train support personnel assisting with sample processing, recordkeeping, and laboratory operations.
• Manage program records, inventory, purchasing activities, and regulatory documentation.
• Analyze data, communicate findings, and identify opportunities for operational and process improvements.
• Maintain accountability for program performance, deadlines, and compliance requirements.

• Performed diagnostic virology and serology testing following established laboratory procedures, quality standards, and regulatory requirements.
• Maintained accurate laboratory records, testing documentation, and quality control data.
• Supported specimen processing, test result reporting, and laboratory workflow management in a high-volume public health environment.
• Assisted with SOP compliance, quality assurance activities, and troubleshooting of laboratory processes.
• Collaborated with laboratory scientists and public health professionals to support disease surveillance and response efforts.

• Supported multiple technical organizations through documentation management, project coordination, inventory tracking, records management, and operational support.
• Maintained organizational charts, technical reference materials, communication records, and mailing lists supporting laboratory-wide initiatives.
• Contributed to the development of a Technical Reference Model (TRM) to improve visibility of software capabilities, vendor solutions, and technical resources.
• Coordinated schedules, meetings, and deliverables across multiple teams operating in hybrid and remote environments.
• Supported organizational transitions and system migrations by ensuring accurate records, stakeholder communication, and continuity of operations.
• Utilized SharePoint, Teams, Excel, Jira, and other enterprise tools to support collaboration and reporting.

• Supported federally funded immunology and infectious disease research projects.
• Maintained laboratory documentation, data records, experimental protocols, and research inventories.
• Trained undergraduate researchers on laboratory procedures, safety protocols, and quality standards.
• Collaborated with multidisciplinary research teams to achieve project milestones and publication objectives.