Paige Guyer
Kinsman
Summary
Motivated shift leader who enjoys working as part of a team and alone. People and goal-oriented with a focus on proper procedures and critical thinking. Efficient time and labor management. Comfortable performing clerical and administrative tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Lead
Crumbl
Boardman
07.2024 - 02.2026
- Ensured compliance with health and safety regulations at all times.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Supervised staff during shift changes and ensured transition went smoothly.
- Ensured that all safety protocols were followed at all times.
- Delegated tasks to employees and monitored activities and task completion.
- Resolved customer complaints and reported issues to senior management.
- Handled cash register transactions accurately while providing excellent customer service.
Shift Manager
McDonald's
Cortland
03.2021 - 07.2024
- Supervised team members during peak hours, ensuring timely service and customer satisfaction.
- Trained new employees on operational procedures and customer service standards.
- Resolved customer complaints promptly, contributing to improved guest satisfaction ratings.
- Managed inventory levels and restocked supplies to maintain optimal operations.
- Monitored food safety practices to comply with health regulations and standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Completed all opening and closing duties accurately, maintaining operational efficiency and compliance with guidelines.
Education
High School Diploma -
Badger High School
Kinsman, OH05-2023
Some College (No Degree) - Zoology
Kent State University
Kent, OHBachelor of Science - Zoology
Oregon State University
Corvallis, OR05-2026
Skills
- Stock control
- Safety regulations
- Employee training
- Staff onboarding
- Team leadership
- Conflict resolution
- Issue resolution
- Customer service
Certification
- Servsafe
Timeline
Shift Lead
Crumbl
07.2024 - 02.2026
Shift Manager
McDonald's
03.2021 - 07.2024
High School Diploma -
Badger High School
Some College (No Degree) - Zoology
Kent State University
Bachelor of Science - Zoology
Oregon State University