Steven Choflet
Mount Vernon,NY
Summary
Motivated professional seeking to build a successful career with the ultimate goal of entrepreneurship. Eager to develop skills and experience that will lead to creating and managing my own business.
Overview
5
5
years of professional experience
Work History
Shift Lead
Toastique
04.2025 - Current
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained and mentored new employees to maximize team performance.
- Trained new employees and delegated tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Completed cash and credit card transactions accurately using POS software.
Barista
Starbucks
New Rochelle, NY
09.2023 - 02.2025
- Take customer drink orders and accurately remember specifications for over 50 drink combinations
- Maintain a steady flow of drink preparation while catering to customer needs
- Ensure high standards of accuracy and quality in beverage preparation
- Provide excellent customer service to enhance overall customer experience
Lifeguard
Playland
Rye, NY
04.2023 - 07.2023
- Monitored swimming areas to ensure safety and prevent drowning incidents
- Conducted regular surveys of the beach and pool, ensuring adherence to safety protocols
- Set up beach equipment and maintained cleanliness of the pool and beach areas
- Responded quickly and effectively to emergencies, providing assistance as needed
Head Food Runner
Orienta Beach Club
Mamaroneck, NY
08.2022 - 04.2023
- Managed the efficient delivery of food to customers, ensuring timely service
- Prepared tables for service, including polishing silverware and setting up table arrangements
- Took drink orders and assisted with customer requests to enhance dining experience
- Prepped table bread and maintained cleanliness in the dining area
Brand Representative
Hollister
Yonkers, NY
05.2021 - 01.2022
- Maintained store cleanliness and organization to enhance customer experience
- Assisted customers with inquiries and requests, ensuring high levels of satisfaction
- Collaborated with team members in the stock room to manage inventory effectively
Education
High School - Advanced Regents Diploma
New Rochelle High School
06.2023
Skills
- Multitasking
- Interpersonal skills
- Empathy
- Communication
- Teamwork
- Customer service
- Stock control
Timeline
Shift Lead
Toastique
04.2025 - Current
Barista
Starbucks
09.2023 - 02.2025
Lifeguard
Playland
04.2023 - 07.2023
Head Food Runner
Orienta Beach Club
08.2022 - 04.2023
Brand Representative
Hollister
05.2021 - 01.2022
High School - Advanced Regents Diploma
New Rochelle High School