Paige Henderson

I can Personally say that I grew as a person at this office and strived at my position in it!

• Routed laboratory or diagnostic results to appropriate staff.
• Assisted with filing of medical records and documents, maintaining accurate electronic files.
• Communicated with patients with compassion while keeping medical information private.
• Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Entered insurance, demographics and health history into patient database.
• Protected patients by observing strict HIPAA guidelines.
• Checked patients in and out for appointments and collected co-payments.
• Answered telephones and directed calls to appropriate medical or administrative staff.
• Maintained supply inventory for office area, ordering items as needed and stocking shelves.
• Greeted patients, determined purpose of visit and directed to appropriate staff.
• Took messages from patients and promptly relayed to appropriate staff.
• Compiled and coded patient information or data in appropriate computer system.
• Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
• Processed patient payments and scanned identification and insurance cards.
• Straightened up waiting room to maintain neat and organized space.
• Verified insurance coverage for appointments and collected co-payments as required.
• Ordered and maintained supply inventory for medical office.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.
• Delivered high-quality administrative and customer service to sustain patient and work flows.

This was where I started my work in the medical field, and I was quick to see that it was a perfect fit for me!

• Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
• Collected specimens from patients for laboratory testing purposes.
• Assisted patients with daily activities to provide essential care and emotional support.
• Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
• Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
• Implemented fall prevention techniques as specified in plan of care.
• Completed daily room cleaning and organizing to provide patients with clean environment.
• Maintained confidentiality of all patient information according to HIPAA guidelines.
• Answered patient call signals and signal lights to determine patients' needs.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
• Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
• Provided emotional support to family members during difficult times.

Working with nine small children ranging from infancy to pre-teen, I had a lot of roles to fill while both parents were out of the home. Here are the best points I can write to show you my strengths, which I gave to the family, so nothing was missed when they weren't able to give it themselves.

• Instructed proper hygiene habits such as brushing teeth or washing hands before meals.
• Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
• Developed an understanding of each child's individual strengths and weaknesses.
• Provided positive reinforcement through rewards systems for good behavior.
• Tutored children in multiple school subjects to boost educational performance.
• Assisted with bedtime routines such as bathing, changing clothes or reading stories.
• Transported the children safely to appointments, social engagements or recreational activities.
• Dropped off and picked up children from school and extracurricular commitments.
• Helped children discover enrichment activities to inspire imagination and creativity.
• Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
• Facilitated safe, caring and warm environment for children to stimulate development.
• Monitored behavior of the children to enforce appropriate conduct standards set by parents.
• Took children on outings such as parks, library visits, sports events or educational trips.
• Encouraged developmentally appropriate language skills through conversation and activities.
• Administered basic first aid techniques when needed while monitoring health conditions closely.
• Assigned age-appropriate chores to encourage self-confidence and responsibility.
• Prepared nutritious meals, cleaned laundry and sanitized play areas.
• Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
• Assisted with homework, tutoring and school projects as needed.
• Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
• Ensured physical and social well-being of each child.
• Led hands-on activities consistent with child's interests and skills.
• Provided direct-care services for children of varying ages.
• Provided supervision and guidance to ensure safety of children in all situations.