Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paige Hollatz

Grimes,IA

Summary

Proven professional with a track record of compassionate caregiving and patient care, honed at ACR Homes. Excelled in behavioral management and first aid, enhancing client well-being and safety. Demonstrated teamwork and cooperation, significantly improving client documentation processes. Skilled in fostering trust through empathetic service and effective communication. Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

4
4
years of professional experience

Work History

Direct Care Professional

ACR Homes
01.2023 - Current
  • Ensured a safe and comfortable environment by maintaining clean and organized living spaces for clients.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Supported clients'' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Maintained accurate records of client progress, medication administration, and incident reports to ensure effective communication among team members.
  • Managed emergencies effectively while remaining calm under pressure, ensuring prompt medical attention if needed.

Ice Cream Server

Heavenly Delights
03.2021 - 05.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Handled cash transactions accurately, promoting trust between the business and its customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Trained new hires on company procedures and best practices, ensuring seamless integration into the team.

Checker

Fareway Grocery
02.2020 - 03.2021
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Processed both cash and card purchases and returns.
  • Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
  • Contributed to inventory management efforts by assisting in stock counts and ensuring product availability on shelves.
  • Informed supervisor of front-end product gaps, scanning problems and price mismatching.

Education

Bachelor of Arts - Psychology

University of Minnesota - Twin Cities
Minneapolis, MN
05.2026

Skills

  • Teamwork and Cooperation
  • Compassionate Caregiving
  • First aid and safety
  • Social Skills Development
  • Client documentation
  • Behavioral Management
  • Life Skills Training
  • Patient Care

Languages

French
Limited Working

Timeline

Direct Care Professional

ACR Homes
01.2023 - Current

Ice Cream Server

Heavenly Delights
03.2021 - 05.2023

Checker

Fareway Grocery
02.2020 - 03.2021

Bachelor of Arts - Psychology

University of Minnesota - Twin Cities

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Paige Hollatz